Apr 22, 2015
I would steer clear of signing a lease with Park Ridge! My roommate and I lived at Park Ridge Estates for a year and had a subpar time while living there but a horrible time moving out. Our A/C broke mid-July and it took them 3 days to fix it. Meanwhile, it was reaching 90 degrees in our apartment. When we went to move out, the management blamed the "saturated" carpet, which was in the area of the A/C unit, on my roommate's less than 10 lb, house-broken dog. We tried to reason with the management that the wet carpet was due to the A/C overheating and flooding but to no avail. The property manager at the time, Rita, went so far as to avoid dealing with us that she once lied and said she was not on the property when I saw her 10 minutes later walking out to her car. She also lied to my face and to my roommate and said that I had said the apartment smelled like urine. Because of the carpet fiasco and lack of reasoning by the property management, my roommate and I were stuck with about an $800 bill for carpet we did not mess up. Also, for the last month of rent my card was charged more than the amount of rent we should have paid and this money was not refunded to me but was instead held until the carpet bill was paid. At move out we noticed that the dryer vent did not go anywhere but instead dumped the dryer lint between the two floors. That has to be a seriously fire hazard and violate fire codes.
Mar 19, 2015
This is the worst apartment I have ever been in. I have had problem after problem. Yes they seem all nice when you come and view the apartment but once your in the trouble starts. First we were called the day before our move in day and told that our apartment that we signed the lease and payed for 2 MONTHS in advance was not ready, so we had to be moved to another apartment. Then when we got moved in to the new apartment the very first night we noticed that we had roaches!!! So we called the exterminator and they had to come twice before we saw any results. Then our water in our shower shot out "debri" if that what you want to call it, black chunky stuff, so we got that fixed, the oven wasnt cleaned, the pipe under the kitchen sink was leaking. And on top of all of that the office management are complete assholes. There was one nice lady Taylor but she doesnt even work here. The rest of them are liars. I would not wish this apartment on my worst enemy. I cant afford to break the lease so I am stuck but I cant wait to get the hell out of here. If you are reading this SERIOUSLY DO NOT... I REPEAT DO NOT MOVE IN HERE!!!!
Feb 24, 2015
I would not wish this apartment complex on my worst enemy. Park Ridge Estates was apealing initially because of the large living room space and the affordable rent, but my boyfriend and I experienced issues day one of moving in. Firstly, maintenance is a HUGE problem there. Things are not fixed properly the first go round. When we first moved in, our breaker box had been painted over. Our outdoor storage closet door was misaligned and could not be opened. The carpet was dingy with stains. Electrical wiring was completely jacked up. The same things broke constantly. Particularly the toilet, the sliding laundry door and our bedroom door. Our bedroom door split apart on three seperate occasions. Instead of replacing the door, the maintenance staff just caulked it and it would happen again. It got to the point where we gave up and just taped it together until we moved out. Our "Walk-In" closet isn't walkable once it's full of hanging clothes. Storage space was super limited. One day our water heater exploded while my boyfriend and I were both out of town. Our cat was home though. They entered and removed the water heater and put industrial fans inside our apartment and left a note saying they'd follow up on Monday. Our downstairs neighbor fortunately called us to let us know what had happened. I wasn't mad at them entering during an emergency but that they'd not contacted us after. They also clearly traumatized our cat because she has not been the same around strangers since. We were promised a carpet cleaning for our trouble and never received one. One day we got notice while we were both at work that they were going to power wash our porch and that we needed to remove all property off it. Pretty much EVERYONE was at work. They proceeded to power wash with bleach. We spent the next few weeks watching our plants wither away. The complex gym is very sketchy. It faces the woods and it's below the office. It's pretty secluded with no lighting outside of it. When you leave, you're walking into darkness. There is no sense of community. The complex staff seem apathetic. The community events they host are few and far between and usually during working hours. When I'd go to pick up packages from the office, sometimes the staff members seemed relunctant to thoroughly search through the packages for mine. Overall, our experience with Park Ridge was disappointing. I feel like as long as they are getting their monthly checks, they care very little about their residents. It's unfortunate because it has great potential to be much more.
Jan 28, 2014
Worst apartment complex I have ever lived in. Had Toxic Black Mold and yet the front desk wouldn't hire an inspector. When we finally hired one, they tried to strong arm us to get out of the lease and not sue them. We decided to just leave and give them a poor review as it wasn't worth the frustration to take them to court. The main office manager, Rita, was very mean to our faces and even called us liars when we told her about the black mold. We had to give them the actual printouts, of which we made copies of course, and then they finally said they'd hire someone. They offered to move us to another unit, but that unit was in a worse condition than the one we were living in. It had obvious mold signs and a warped fireplace(which could be seen on the inside and outside of the building) Stay Away if you value your, and your loved one's, health. Not worth any money and their attitude will make you wish you had lived in the gutter over living in this hell hole. 0/10 would not live here again. Only rating 1 star because it's the lowest google will allow.
Apr 19, 2014
Beautiful apartment but old and ruined by poor maintenance. Newly renovated so problems are not immediately apparent. A slight mildew smell coming from the floor in the bathroom got progressively worse. Maybe new flooring was installed over problems that were not properly taken care of. The walls obviously were painted with little preparation. The bathtub was pitted & stained. The major issue was the HVAC. The filter cover was just aluminum foil & duct tape. A gaping hole into the attic allowed insulation to filter through. The air ducts were corroded. Black particles blew from the vents into the carpet and onto my furniture. That's what I was breathing. Two different contractors gave reports that replacement of all air ducts was needed. A rude woman from corporate called saying their maintenance knew better and air ducts would only be cleaned. In actuality it will make the problem worse for the next tenant. It seems the PRG mindset is cheapest at all costs. Unfortunately it has ruined a good property and made living conditions truly unhealthy. The manager can get snippy but it's her job to spout BS and try to make tenants believe it. The office staff is responsive and seem nice enough. PRG Real Estate itself is no better than a slumlord though and their unethical business practices compromise the health of those who live there. I see children playing outside and hope their apartments don't have hidden threats, or obvious ones parents don't recognize.