I wish I could give this place ZERO stars, it's that horrible. This is without a doubt the absolute worst apartment complex I have ever lived. $1200 for a 600 SqFt Apt are you out of you F-ing mind? The walls are paper thin. All I smell is pot from both neighbors coming from the HVAC Vents 24/7. The garage floods every time it rains. Exercise equipment has been broken in the gym for 2 years. The pool was under construction all last summer. The hot tub never worked and/or was never cleaned. The swipe card reader for the gate broke and it took them 3 months to temporarily fix it. It was laying on the ground... They just left the gate open instead... Cops were there every other night. Maintenance was a joke. They would just close out tickets and not show up. My dishwasher backed up into my sink and onto my floor. Stained my floor. Complained about it 7 times and they never fixed it. They ended up charging me for it when I moved out. My fridge would defrost nightly and ruin all my food. complained about it about 5 times. The finally came one day to fix a leaky water heater upstairs that was dripping through my walls and I showed them and they just looked at it like... Huh... and I never saw them again... The cut a huge hole in the wall to fix the leaky pipe and got drywall dust all over my stuff. I called to complain and they said "Can't you just vacuum it up?" Never have I not received my deposit back before this place. Not only did they keep it, they also charged me $200 additional for misc other things... I moved out of state and can't fight it. I asked for an Itemized receipt and they gave me one that says "Cleaned Apt - $200" "Paint $150" Damaged Walls $50 Carpet Cleaning $40 Paid $25 a month for trash to have it pile up every weekend outside the dumpster and look and smell like a landfill. Any time I went to management for anything they were no help at all. No options, no solutions, not recommendations just NO...
The shitty thing is that there are drugs being pedaled from every apartment. Even the workers in the leasing office help distribute. Welcome to the ghetto.
I lived at this Apartment complex for 10 months. It was the worst experience I have ever had. I have lived at 10 apartments over the last 12 years. The Retreat at City Center will be always in my mind as just the worst. Had my own car towed twice. Locked out of my apartment after hours with no help available to assist me. Spent nearly $1000 on these 3 experiences. The help is incompetent and unempathetic. I am being charged nearly $300 for cleaning when I left the apartment cleaner than I received it. DO NOT RENT FROM THESE SCOUNDRELS. If you do, remember, I told you so. WORST EXPERIENCE EVER
They changed management and it all went to hell..people fighting all. Hours of the night and when you talk to management she just laughs in your face. And never do anything ..very unhappy will never go back
worst place Ive ever lived! -$25 fines for anything and everything! My $800/month is more like $1000/month -Vandalized cars in "locked" parking garage