I wish I could give 0 stars. This place is absolutely horrible, from the construction to the front office staff. I've lived here for 10 months and I can't wait to move out in 2 more months. The walls are paper thin, we can hear our neighbors every fight and every cough. We hear every step that the people above us take, and they wake up at 5:30 every day. Our dryer exhaust seems to be vented into the heat and A/C ducts because when the dryer is on, the whole place smells get unbearably hot and smells like dryer sheet. The gym facilities will fool you, they look nice but one treadmill and the only bike have been broken the entire time I've lived here with no sign of being worked on. Though the staff has no control over the building and its downfalls, they do not handle issues quickly and show incompetence for any issue they have been faced with. The staff almost always forgets to replace the gym wipes, so for weeks at a time there will be no way of cleaning equipment (think about how gross that is). AND they keep the gym at about 85 degrees, for extra sweat. The only decent aspect is the maintenance crew, who seem knowledgeable and professional, BUT the front office staff never seems to get my maintenance requests until the third or fourth time I ask so I never see the maintenance guys anyway!! I have an open maintenance request in right now because of the horrible drain construction with the showers and toilets (our neighbor's toilet is backing up into our shower - GROSS) AND to actually get the staff to look at my request I had to walk in and confront them. One of the staff, Ariel, had such an attitude. Another staff member asked if Ariel had submitted my request when she checked the messages, and Ariel responded, "What, I haven't checked any messages" with an obnoxious tone. This was at noon! What group of incompetent morons goes hours and hours without checking emails or voice messages. I had to ask for a MONTH to get them to submit a request to change the lightbulb outside our walkway. Literally had to walk through total darkness for a month outside our apartment. Then, when we ask later what they do to encourage security, they had the nerve to say "Park near lights to prevent theft." Unbelievable. There are so many other places for similar prices, and there is no way that they are worse than Mariner's Cove.
The worst apartment complex i have ever had the misfortune of living in. The ladies that work in the office serious do NOTHING for their tenants. Cant get maintence to your appartment in a timely manner, cant handle disputes between tennants, have attitudes when you even come in there for anything more than paying rent. They show you a nice apartment in the tour then throw you in a crappy hovel of a apartment. Ive been living their for a year on the second floor and I feelterrible for those that live below me. The flooring is terrible, not matter how lightly you try to walk the floor sounds like its breaking under your foot. The walls are terribly thin you can hear everything your neighbor is up to. Even when they are just doing normal things like listening to music or watching tv it sounds like your in the room with them. Oh and in the summer INFESTED with roaches/waterbugs. Oh but they'll tell you that they throw fown pesticides and pretty much blame you for the problem. I could go on on this place but i think ive made my point. Save your money and dont move here. Its way to over priced for the poor quality this place provides.
If you are reading these reviews...... Please take them seriously.... They are not over dramatic..... I moved out here Feb 15..... I thought it was a cute nice little apartment for me and my husband until night 3. My husband wanted an upstairs apartment, but due to my arthritis I needed down stairs. These apartments are built really weird. You may think it's the people that lives on top of you that's making so much noise but it's not. It's someone else and you can't figure out where they apartment located. The noise is REALLY BAD!!!! If you're 18-21 and this your first apartment this place is for you. Not for mature adult that works hard and want a good night of sleep.
Counting down the days until I'm out of here!!! I'm already feeling sorry for the tenants that will occupy this apartment when I leave. Upstairs neighbors are the worst when they have a child who wakes up at the crack of dawn jumping, screaming, and running constantly, every move they make in their house you know it. You can sit in your living room and know exactly where they are in their home. Walls are paper thin, water has an black substance coming out for at least 3-4 mins after hot water is turned on. Maintenance said that it's fine it's nothing they can do. Hot water is SCOLDING hot I'm pretty sure it isn't legal how hot the hot water gets but hey at least we got that. When anyone in the building turn on their showers we hear it thru the walls. Parking sucks, the ladies in the office are just there to be there. They show you the fancy model but trust it's not like that here at all!! Save your time and money.
If your reading this do not move here!!! I have been here since June 2015 and it has been the worst experience of my life! The Walls are not paper thin..they are non Existent. Oh by the way the entire complex is infested. If you like seeing roaches "water bugs" as they like to call it than move here. I am currently counting down the days until I move away from this hellhole. If you want to pay $1000 to hear your neighbors bang all night than move here. This has to be the worst apartment complex in the whole entire Virginia Beach. So if your reading this run!!!! I wish I could give this place a negative review! Now you know why it has a 1.8 overall review!