Lived there for a little over 6 months. It is over priced- but so is everything in the area. When I was looking at apartments, they said they'd plant bushes around my 1st floor patio (to match the others). I didn't expect them to do it, I figured once I signed the lease they'd forget about it- but they actually did it fairly quickly. Also had a good move out experience. They did a pre move-out inspection, and said I'd get charged for painting- but gave me the option to paint it myself- and they supplied the paint. I touched it up- and saved the $150 they normally charge for painting.
Spent three months here. Nice place. Everything I needed for temporary housing was there. Customer Service is a little bit slow to respond, might take day or two to fix things if they are broken.
I lived in this place for a few months when we first relocated to the Bay Area. The apartment is way over priced to begin with - crappy appliances, things are falling off the walls within the first week we move in. But that's not the worst part. 4 months (yes, 4 months, not 4 days) after I moved in I got a call from the management saying that I haven't put my name on the electricity bill, which I knew I did the first day we moved in. So I called PG&E, the utility company and straightened things out - somehow they had my gas but not my electricity account. But it was already 4+ months and I was charged for a ridiculous "vacant electric fee" of $50 for 5 months straight. I called the utility company, I called the management, I called the billing company hired by RWS, everybody said they didn't charge the fee and asked me to call someone else. After wasting hours on phone calls that went nowhere, I finally gave up and just wrote them a check for whatever they wanted, considered that money robbed. But at least I get to warn others about these imbeciles and what a shady establishment this is.