There are challenges in living in any large apartment complex owned by a big management company. BUT, despite people's complaints, I really enjoy living here. Rent in the area is going up. Bottom line. It is not the management's fault. This is an up and coming area near in beach in L.A. So no, it's not cheap. But go next door to the Marina or Playa Vista and rent will be even higher. This is a great place for dog owners especially. Beautiful, enormous fenced in yard with plenty of space for my doberman to romp around. I had a really hard time finding a place that would allow my two dogs without a headache- nothing else like it I've seen in L.A. People are amazed when they see our dog run. Newly renovated apartments, big beautiful pool. I took off one star because of recent issue with packages not getting delivered and UPS, but the otherwise the office has been very accommodating with me and some different circumstances. Charges can be high when you move out, they expect you to leave it in excellent condition so don't expect much of your deposit back in that regard. In regards to management, Sabrina in the front office is very sweet and helpful and the maintenance guys are all friendly. Any place will have its drawbacks, but overall I really enjoy living here, the amenities, and will live here as long as I can afford it!
We love it here. The cost of living in this area is high. So yes, it is flipping expensive to live around here. But if you do any type of house hunting you will find most apartments have ON SITE LAUNDRY, crappy views, are old buildings, and have issues. There is always going to be issues when it comes to apartment living. You don't get to pick out the quality of the cabinets, the flooring, or the view necessarily. I have friends who live in another apartment complex and their view is another building. That's what happens when you live in such a highly populated area. If you have applied here, you should have had a walk through were you can see you "view", the kitchen, the lighting. AND YOU HAVE A 30 DAY MOVE OUT POLICY. Considering that the beach is .7 miles away, there is a park .4 miles away, the pool and hot tub is open until 10pm every night, and I have in home laundry is a great thing, If you want to pay under $2,000 a month, chance are it's gonna be a crap apartment, with on-site laundry that you share with everyone else, and less than 1,000 sq feet. We house hunted for 4 months before we moved here and chose this place, we had a walk-through where we inspected the unit. It is ridiculous to believe that you will move into a place and not have issues, especially with a compound as big as this one. ANY issues we have had, we have talked to the management about FACE TO FACE and they have done all they could to correct it. Plus most of the other reviews are like 5 yrs old.
The new management of this complex is abysmal. They are only concerned with bringing in new costumers. Your value to the front office vanishes as soon as you sign a lease. Let me provide a few examples. 1. You cannot receive packages unless you are in your apartment at the time of delivery. The front office will not hold them for you. 2. The internet is unacceptably slow. Management is aware but has done nothing. 3. The front office staff is useless. 4. You cannot ever get anyone on the phone. It always go an answering machine. 5. Good luck trying to get maintenance done. Ever since the new management took over, all of the workforce's attention has been on painting exteriors and power washing garages. It's extremely ironic that they're willing to send you an email a day informing you that you're supposed to clear your balcony or parking spot and yet aren't willing to respond to even the simplest of email inquiries. 6. Their automatic payment system is broken. Do not rely on it. When it doesn't work, they'll threaten to evict you by leaving embarrassing notes on your front door.
Luckily my internet is working long enough to write this review. If you like having reliable, fast internet, OR wish to get your packages delivered in a timely manner, DO NOT LIVE HERE. A year ago, just the Consolidated Smart Systems internet would be my biggest complaint (very spotty and customer service is terrible - and this is your only choice of internet) but since they've switched management to Equity, the package delivery system has been ABYSMAL. The office used to accept all deliveries in their office so you didn't need to worry about where you package was. Now, they've stopped doing that so all mail carriers essentially refuse to deliver your mail and you need to go to the post office in Venice (only open 9-5 on weekdays when most normal people are working) or try your luck with scheduling a re-delivery (took me over a week once to get a package). Office really is no help when trying to get your packages delivered to you. The office also does not answer their phones at all, you always need to leave a voice mail and hope they call you back. Email also doesn't seem to work to get a response from them. Customer service should be of their highest priority here, but it just doesn't seem to be.
I have lived here for a year -- got a great rate on a 1-bedroom and love it. The amenities are fabulous (pool, hot tub, gym with free weights, washer/dryer in unit), the leasing office staff is very nice and the maintenance guys are terrific. The planes are a little loud at times if you have the windows open, but it's still a very nice and quiet neighborhood. Great place to live.