The Reserve was a halfway decent place to live with a great dog park. Other than that, the management was never sympathetic of financial hardships, the maintenance department did a half ass job. I had a door that would never latch on the patio so it had to stay locked to stay closed. The apartment had cold air coming from the base boards in the winter, my car was towed even with the parking pass displayed in the back glass. This was before the new parking pass policy. My car was brought back after the pass was found to be displayed and left halfway in a parking spot for someone to hit. They also never enforced the double parking so i had to find a parking space on the other side of the lot. After saying all of this, I would not recommend anyone to live here.
Hired a very sketchy towing truck. No signs posted along the parking lot. When asked about it they showed me where it was, barely visible, low to the ground, small sign, hard to read or see it for that matter, to keep them barely legal. Car towed to a very dangerous neighborhood in N Tryon, high crime index. Co will give you the run-around to get the car back. Not sure if they are insured. Jac's Towing and Recovery - 3000 N Tryon St, Charlotte, NC. Visitors to the apartment are to inform ahead before come to request a temporary permit. Information no posted and you don't know until is too late and your car is towed away. You have no recourse over this tow truck co., you are just out of luck, they pray on misinformation or no information at all, wait for the opportunity to get your vehicle and you are stuck with the bill, not cheap as well, no payment, no car. I wouldn't recommend this complex as an option, it's too much trouble for the price.
I have lived here for over 3 years and I have loved every minute of it. The prices are amazing for the space and location and it is really really clean!! Liz and Susan are wonderful and always willing to accommodate whatever situation may come up at the time. The noise level is practically non-existent and the only time there is bad traffic is during the holidays (mall goers) and during race week. Otherwise than that, this is a wonderful place to live for humans and pets! They even just added a dog park and a new grilling station to the pool area! So definitely come check it out! I promise that these apartments will not disappoint you!
The Reserve at Stone Hollow is a great community to live in. We love the location in North Charlotte. It’s close to I-77, I-85, and I-485, which makes for easy work commutes. The complex is surrounded by trees, so you would never know that you’re in the “city” of Charlotte. It’s nice that most of the residents are adults, so the community is pretty quiet. The Reserve is pet-friendly, and our dog loves to play in the dog park. The gym is small, but is rarely crowded; and the pool and grilling station nice amenities for the summer. We have lived here for over a year and really like it. An added bonus is that we get AT&T U-Verse here!
I have lived at the Reserve at Stone Hollow for almost 3 years and have truly enjoyed my time here so far. The community is conveniently located close to Concord Mills, tons of restaurants, I-85 and so much more (yet still feels surprisingly tranquil). I am currently in a 2 bedroom unit and it is huge!! I am convinced that I could not find a the same amount of space for the same price anywhere near by. I am also very pleased with the upgrades that they have done with the pool area, built-in grilling station, and the gym. Last but least, the staff is awesome! Everyone is kind and helpful and they truly do a great job making sure that everything runs smoothly.