I wouldn't even give this complex a half a star! I currently live here and I HATE IT ! the floorplan that I have is bomb, love it. but the roaches, ugh, and the MAINTENANCE IS THE WORST. I was pregnant and repeatedly called and went into the office to have my heat fixed during last winter!!. it took a month to get it fixed. I went without hot water for 3 wks. had to used bottled water to brush my teeth and boil it for a bath or to give my newborn a bath. Last month, my ac and heat was not working, smoke started coming out of my vents in my room. Thank God my baby was at daycare at the time, but it was the worst smell. the office was about to close and the new maintenance man ran over to my apartment w/ me because the alarm was going off (atleast that works!) but the office is mostly Hispanic and cannot speak English and the supervisor over the property SUCKS! rude and does not care about the residents. they have put up palm trees and that's it. same apartments and they are HORRIBLE! do not move here, I repeat, DO NOT MOVE HERE !!!!
If it was possible to put no stars, I would. The apartment itself is actually a smart design. Everything else, is an issue. Starting from the leasing office. The leasing manager prefers to accommodate a resident if they are: a) Hispanic or b) just moving in. After a few months of leasing there, be prepared to Not see him again. Requesting legal documents (actual printed lease; payment history; receipts for paid rent, etc.) take at least One (1) month to receive. We were told that what we asked for, three weeks straight, was not important and postponed even being in the office when he thought we would come in. Filling out a maintenance request yields no results until the problem becomes normal. Maintenance finally came to fix my toilet. The first thing said was, it's fine. I had to take off the top of the toilet commode to show them that there is, in fact, a problem. Overall, I would not choose this complex or this management company ever again.
I'm a current tenant at this complex, I urge you not to move here. On last night 1-5-15, my electricity went around 10:30. I called maintenance, someone did return my call. However, no one ever showed up. I called several times thereafter, only to have the phone ring. So both myself and my toddler spent the evening and morning in a dark and cold apartment. This morning when I woke up on 1-6-15, my lights were still off. Called the leasing off, and again no answer!!!!!!!! I really hate this place! Waiting for my lease to end. I will not be renewing. Currently known as the Falls of Braeswood
recntly a security or vigilantee started 1/16/2015 hope this property goes better im a rooky..... annd well shit i just witnessed domestic violence lol notify office and restrictions may apply to these people. And also owner company has changed and just bougt front property also and yes they have said thing will get fixed that people complain
I live in braes court apartments and they are going to do the houses better i have live 7 years