This is the first and so far only review I've ever written. I work two jobs both of which deal with service (retail and personal training) so I know a lot of reviews are irate customers dealing with things they didn't like or how they assume they were treated unfairly. So take those and my review w/ a grain of salt. This place is awful. Not only have they lost TWO of my rent checks, charged me late fees, found my checks later, apologized for it and still hit me with the late fee but even a YEAR after moving out of the apartment I was hit with another 150 dollar fee. No explanation from the staff. However after looking back at my records and their annotations she says she sees where they had messed up before, apologized for it then when I asked what she planned to do about the current situation she just suggested that I pay it....again! So, feel free to live here, the rent isn't too bad for what you get, maintenance shows up whenever they please. If you value your car, rent a carport. And don't be surprised when you overpay or end up paying twice despite the appearance from first glance its not very well run or organized (especially accounting). All in all a horrible experience that I am still having to deal with a YEAR later.
The apartment itself was not terrible- it was fairly standard. The price is not bad with what you get in the actual apartment. However, the management and maintenance were disappointing- the maintenance in particular. It took months to get something fixed, and the office was not helpful in the process. Before I even officially moved in, a window was stuck in one of the bedrooms, so the woman showing me around said she would put in a work order. It took four months to get that fixed, and that was after I called several times, adding more orders to the list. Our AC went out during the hottest months of Spring/Summer and they did not fix it for over three weeks. The average wait time to get anything fixed, no matter how big or small, was over a month. The office is very disorganized and we were very disappointed with how many issues were handled. I would not recommend this place, nor would I choose to live here again.
Core Riverbend Apts Stay away, far away, these people are bad news. Where do I start? It was all bad. BAIT AND SWITCH Move In: I was shown and offered a nice updated apartment. It was mine if I signed the lease, I was told. So I signed. Come time to move in they switched apartments, the one I was shown was no longer available. I got a run down dump instead. POOR/ NO MAINTENANCE AC didn't work, apartment was dirty, smoke detectors didn't work, dish washer didn't work right, holes in screens, toilet kept overflowing. Then I couldn't get a maintenance guy in to save my life. I even offered the guy a bribe errr.... I mean tip. But I was on the list by golly. DEPOSIT NOT REFUNDED Well, I decided to move out upon lease expiration, big surprise. My roommate decided he was staying. These jerks wouldn't refund my deposit! They said we both had to move out for me to get my deposit. Even though we applied separately, signed separately, deposit money was collected separately, background checks done separately. Come time for money to flow out of their coffers they suddenly considered us as 'together' on the lease and wouldn't do a thing. WHAT JERKS What Jerks.Stay away, stay far away from these people!.
These people will squeeze all the money they can out of you. Theres plenty of apartments in the area save yourself the headache I went through. Terrible experience.. All the staff cares about is money & the maintenance is awful. (your better off figuring out how to fix it yourself unless you want to wait minimum three weeks) My buddy got his car broken into over there. Other buddy had a insect problem in his place and they weren't dirty people. I moved into an apartment w/ dirty carpets. & cleaned out my apartment before leaving. They took my whole deposit (which was a lot cause it was my first apartment). Then charged me an extra $70 on top of all that. When I tried to contest the charges "the property manager was never in & wouldnt call me back". The most I got was an email. (which they never replied back to my last ones) Then they sent it to collection. The moment after you sign those papers and hand them money the management doesn't care about you or the condition of your apartment.
HORRIBLE maintenance services. I just moved in the first of june and nothing in my apartment has been fixed. My screens on the windows have holes in them so a 1.25 inch wolf spider got into my room and my water heater sounds like someone is banging a hammer around in it, but luckily according to maintenance they " didnt see anything."