So far we have only lived here for a week and have had more problems than we can count. It's been a royal P.I.T.A. Our hot water heater pilot light keeps going out, so we had to call and send in work orders. They claimed to not be able to get into our apartment to fix it because no one could be found who had a copy of our key, but someone mysteriously made their way into our apartment to fix a window that wouldn't close that we had reported. Maintenance supposedly replaced the hot water heater. They claim they came on Friday....no they didn't. Seems maintenance is not honest. The mailbox key they gave us did not work, so my husband had to go back in to get a new mailbox key. Our garage door also keeps opening all on its own because somebody else's opener is programmed to the same frequency as ours, so all of our stuff is just exposed at random, so we have had to call all weekend about that because we were worried our stuff would get stolen while we were not there. We were told yesterday it was taken care of. Today they claim it's not. Still haven't fixed the closet door that was broken the day we moved in... Etc, etc, etc. I reiterate....this is all in OUR FIRST WEEK. The right hand doesn't know what the left hand is doing and it's a complete, unorganized mess and totally unprofessional. Today I finally lost it. It's been more trouble than anywhere we've ever lived. We chose these apartments because they had shorter leases so it gave us time to look for a house. This was recommended by our realtor and it was a tremendous mistake. Stay away.
This is the first and so far only review I've ever written. I work two jobs both of which deal with service (retail and personal training) so I know a lot of reviews are irate customers dealing with things they didn't like or how they assume they were treated unfairly. So take those and my review w/ a grain of salt. This place is awful. Not only have they lost TWO of my rent checks, charged me late fees, found my checks later, apologized for it and still hit me with the late fee but even a YEAR after moving out of the apartment I was hit with another 150 dollar fee. No explanation from the staff. However after looking back at my records and their annotations she says she sees where they had messed up before, apologized for it then when I asked what she planned to do about the current situation she just suggested that I pay it....again! So, feel free to live here, the rent isn't too bad for what you get, maintenance shows up whenever they please. If you value your car, rent a carport. And don't be surprised when you overpay or end up paying twice despite the appearance from first glance its not very well run or organized (especially accounting). All in all a horrible experience that I am still having to deal with a YEAR later.
WORST MAINTENANCE, POOR MANAGEMENT..! I am a current resident, please feel free to reach out to me with any questions. The staff, (OMG, THE STAFF) was so dumb/careless to miss out on my maintenance work orders - they messed it up multiple times,I am assuming intentionally. Can't wait to get out of here. I am gonna ask Google to introduce NEGATIVE RATING that can better describe this place.
The apartment itself was not terrible- it was fairly standard. The price is not bad with what you get in the actual apartment. However, the management and maintenance were disappointing- the maintenance in particular. It took months to get something fixed, and the office was not helpful in the process. Before I even officially moved in, a window was stuck in one of the bedrooms, so the woman showing me around said she would put in a work order. It took four months to get that fixed, and that was after I called several times, adding more orders to the list. Our AC went out during the hottest months of Spring/Summer and they did not fix it for over three weeks. The average wait time to get anything fixed, no matter how big or small, was over a month. The office is very disorganized and we were very disappointed with how many issues were handled. I would not recommend this place, nor would I choose to live here again.
Core Riverbend Apts Stay away, far away, these people are bad news. Where do I start? It was all bad. BAIT AND SWITCH Move In: I was shown and offered a nice updated apartment. It was mine if I signed the lease, I was told. So I signed. Come time to move in they switched apartments, the one I was shown was no longer available. I got a run down dump instead. POOR/ NO MAINTENANCE AC didn't work, apartment was dirty, smoke detectors didn't work, dish washer didn't work right, holes in screens, toilet kept overflowing. Then I couldn't get a maintenance guy in to save my life. I even offered the guy a bribe errr.... I mean tip. But I was on the list by golly. DEPOSIT NOT REFUNDED Well, I decided to move out upon lease expiration, big surprise. My roommate decided he was staying. These jerks wouldn't refund my deposit! They said we both had to move out for me to get my deposit. Even though we applied separately, signed separately, deposit money was collected separately, background checks done separately. Come time for money to flow out of their coffers they suddenly considered us as 'together' on the lease and wouldn't do a thing. WHAT JERKS What Jerks.Stay away, stay far away from these people!.