Here is my original post before it was changed. I moved out because of horn-locking vehicles! Post date : 04/27/2015 These apartments look good from a distance and I suggest that you keep them at a distance. Here's all the stuff you don't see until after you sign the lease. Noise and lots of it! Cars are honking horns all hours of the day and night may be very near your bedroom. There is almost no noise protection between you and your neighbors. The outside heating and cooling units are noisy and located too close to bedrooms. The spring-loaded front doors slam and echo in a small hallway. Water and garbage collection is a rip-off. Water at my kitchen tap would take 45 seconds to get hot and waste 1.8 gallons of water every time because the water heater is located too far away. The sewer charge is twice the water charge so the water company is laughing all the way to the bank! The so called "Valet garbage" plan is a no choice, no "opt out" over-priced way to squeeze more money from the residents. I don't think garbage should be in an apartment hallway at any time. I wanted nothing to do with this plan and never used it but I had to pay for it anyway. Check the Water/Sewer and Trash ADDENDUM in the lease. They want you to sign and to agree to pay all flat fees, usage charges and RATE INCREASES! The local community management team is just a revolving door of unexperienced, inflexible and arrogant people just parroting the corporate rules. Their job is just to stop any complaints and dismiss them all as unreasonable. Thank you for reading
I am a current resident and it is not worth the amount that is charged. I noticed during my time there some things inside the apartment that I didn't notice at the time I moved in. Paying the rent is inconvenient the office hours are the same as my work hours and the front office states you can pay rent starting from the 26th of each month everyone doesn't get paid around the same time that was her suggestion but want to charge $100 for late fees each day your so called late even though I thought rent is due on the fifth of each month. Didn't know it could be inconvenient to pay out money. I am waiting for my lease to be up only amenities they have are a pool area nothing else parking is wack ppl have their boats taking up parks I am disappointed and waiting for my lease to end it is so not worth it. I pay for the peace and quietness that's what I'm paying for. My sink has paint in it been complaining about that as well as how my hot water runs cold just disappointed.Has to scrub the master bedroom tub clean before I used it. They don't show the actual apartment you will be moving in only show the model that no one has ever lived in. Ugh I can't wait all my hard earned money going to waste.
I wish I would have read more reviews before I signed a lease at the Evergreens at Mahan. While the management is kind, they are not running a quality operation. You are paying a “luxury” price, yet you receive much less than many comparable apartment complexes. The buildings are INFESTED with bugs. Roaches, ants, silverfish, roly-polys, etc. Pest control “comes once a week” but it does nothing. When you tour, they show you something beautiful and promise you one thing, yet what you receive is poorly kept, dirty, musty, and middle grade. The Evergreens try to put a band-aid on all of the issues and they are not actually fixing them. When a tenant moves out, they run a vacuum and hand the keys to you.The lobby is lovely, but dont let it fool you! It is not a representation of the actual apartment units. And it feels like a bait and switch operation in that they show you a nice unit, of course not the one you'll be renting, and the actual unit is less than desirable. When you complain they say they're working on it and eventually don't even return your calls. I would recommend you run, not walk, away from this apartment complex.
The apartments look amazing but some of the reno work is haphazard (our carpet will come up a bunch at a time when vacuuming). Our supposedly new refrigerator was broken from day one and 3 Mos later they are still deciding what to do about it. Shannon in the office is sweet and amazing and can get things done but other than that we've done a lot of waiting.
My first contact with The Evergreens at Mahan dates back to March. I was new to the area and looking for a place ASAP. During the search, I spoke with the apt manager Lindsey but never stopped by. Long story short, we decided to lease at another complex... what a mistake. Last month I decided I would take a look around and see what the east side had to offer. When stopping by to tour the Evergreens, I was greeted by Jordan. Although she is new to their group, she did an excellent job answering ALL of my questions (there were a ton--thanks again Jordan) and showing me numerous apartments. If you are considering checking The Evergreens out, make sure to call and ask for Jordan. She will make sure to find the perfect floor plan for you! :) Thanks again for all your help! You are awesome!