I've lived at the apartments for a year, I'm used to luxury apartments. After a year of living here and many failed attempts to rectify problems, I just gave up. I started a running list of things I had issues with.. Plumbing- It wasn't until the city of Tallahassee took it upon themselves to come, did clogged toilet subside, this also corrected the gurgling sound that came from the toilet. They did something to the entire property- The property staff apologized because they did not know the city was on the property until after, the associate in the office said the city didn't get approval for what they did. Parking- impossible. If you aren't home before 5pm and live in phase I, you may find yourself parking quite a distance from your apartment. Paint chipping on doors- I moved into a renovated apartment, the paint chips :/ Maintance crew always out my balcony- don't live near a Maintance unit. They come and hang out for hours. When I spoke to management they apologized and said that they would look into it because that wasn't supposed to be the norm.. It continues to be the norm. Response to Maintance issues not addressed in appropriate time frame- I have 2 issue #1-the weather stripping was done poorly, and there were large gaps. I could see the light from my kitchen, in the breeze way, with my door closed. Not to mention the patio door I could see the outside through a gap. I went and begged them to redo it. They didn't fix it until they wanted me to renew #2- my air conditioning stopped working. I called for an emergency service. They told me there was nothing they could do until the next day and that they were out of stuff to fix it. Management does not communicate work being done on property- no heads up on why people are everywhere. One Saturday morning I woke up to construction on my building. They were putting wood slats on the ceiling of the breezeway- due to water damage the ceiling was beginning to warp and split in the middle. When I went to explain how I was working over night and that I could not sleep with this mess, the staff member said that had it been her choice, she would have let the tenants know... Building not built to code/ceiling warping Staff does not do routine Maintance check, I discovered a leak In the vaulted living room. Maintance came and also discovered the windows were separating from the building. The man who came said he had a long list of problems for this particular building. The next person who came to check our apartment said they would sue the people who built the place... And that they were going to "try" something in another apartment and if the leak was fixed, they'd come do it to mine. If not, they'd call a contractor. I've expressed all of this to the management and staff and everyone just shrugged me off. They asked why I didn't want to renew my lease.. Really Evergreens? For the price you're asking, I hoped you would have not been such a disappointment. You get 2 stars and not 1 because you're cosmetically pretty, gated, and I love the carpet.
Here is my original post before it was changed. I moved out because of horn-locking vehicles! Post date : 04/27/2015 These apartments look good from a distance and I suggest that you keep them at a distance. Here's all the stuff you don't see until after you sign the lease. Noise and lots of it! Cars are honking horns all hours of the day and night may be very near your bedroom. There is almost no noise protection between you and your neighbors. The outside heating and cooling units are noisy and located too close to bedrooms. The spring-loaded front doors slam and echo in a small hallway. Water and garbage collection is a rip-off. Water at my kitchen tap would take 45 seconds to get hot and waste 1.8 gallons of water every time because the water heater is located too far away. The sewer charge is twice the water charge so the water company is laughing all the way to the bank! The so called "Valet garbage" plan is a no choice, no "opt out" over-priced way to squeeze more money from the residents. I don't think garbage should be in an apartment hallway at any time. I wanted nothing to do with this plan and never used it but I had to pay for it anyway. Check the Water/Sewer and Trash ADDENDUM in the lease. They want you to sign and to agree to pay all flat fees, usage charges and RATE INCREASES! The local community management team is just a revolving door of unexperienced, inflexible and arrogant people just parroting the corporate rules. Their job is just to stop any complaints and dismiss them all as unreasonable. Thank you for reading
I am a current resident and it is not worth the amount that is charged. I noticed during my time there some things inside the apartment that I didn't notice at the time I moved in. Paying the rent is inconvenient the office hours are the same as my work hours and the front office states you can pay rent starting from the 26th of each month everyone doesn't get paid around the same time that was her suggestion but want to charge $100 for late fees each day your so called late even though I thought rent is due on the fifth of each month. Didn't know it could be inconvenient to pay out money. I am waiting for my lease to be up only amenities they have are a pool area nothing else parking is wack ppl have their boats taking up parks I am disappointed and waiting for my lease to end it is so not worth it. I pay for the peace and quietness that's what I'm paying for. My sink has paint in it been complaining about that as well as how my hot water runs cold just disappointed.Has to scrub the master bedroom tub clean before I used it. They don't show the actual apartment you will be moving in only show the model that no one has ever lived in. Ugh I can't wait all my hard earned money going to waste.
I wish I would have read more reviews before I signed a lease at the Evergreens at Mahan. While the management is kind, they are not running a quality operation. You are paying a “luxury” price, yet you receive much less than many comparable apartment complexes. The buildings are INFESTED with bugs. Roaches, ants, silverfish, roly-polys, etc. Pest control “comes once a week” but it does nothing. When you tour, they show you something beautiful and promise you one thing, yet what you receive is poorly kept, dirty, musty, and middle grade. The Evergreens try to put a band-aid on all of the issues and they are not actually fixing them. When a tenant moves out, they run a vacuum and hand the keys to you.The lobby is lovely, but dont let it fool you! It is not a representation of the actual apartment units. And it feels like a bait and switch operation in that they show you a nice unit, of course not the one you'll be renting, and the actual unit is less than desirable. When you complain they say they're working on it and eventually don't even return your calls. I would recommend you run, not walk, away from this apartment complex.
The apartments look amazing but some of the reno work is haphazard (our carpet will come up a bunch at a time when vacuuming). Our supposedly new refrigerator was broken from day one and 3 Mos later they are still deciding what to do about it. Shannon in the office is sweet and amazing and can get things done but other than that we've done a lot of waiting.