My fiancée and I have lived here for two years as we finish up grad school. I can't express enough how pleased we have been with Park on the Square...if we didn't have to move for work, we would certainly sign on for longer! The gym and pool are always clean and never too crowded, the staff is friendly and they know us by name and apartment number. We've never had a problem with receiving packages at the office. Our water heater started to leak at one point, but people came by to fix it within the week. I do wish they'd give you some warning before barging in and doing things like spraying for pests, but they've gotten better about leaving flyers on our door beforehand lately. We've never had a bug or noise problem. I also love using our electric fireplace during the winter, and I'm always lounging on our balcony on during the spring and summer after work. The kitchen is a decent enough size for the two of us. One extremely annoying thing is the gate, which is pretty much useless as anyone can tailgate in behind a resident and get in, and whenever a visitor stops by you have to wait until they can call that person to get access so the traffic to get through the gate backs up into the street, but it's just a minor annoyance. The location is awesome, as you're within 20 minutes of the beach, mall, and downtown. Davis can get backed up during the week but you just have to plan accordingly. This place is well worth the price, and I can only hope that our next apartment is as awesome as this one has been!
We still think of this apartment complex as home. It was quiet and wonderful. All was great. My only complaint is that they had an issue with dog poop on the grounds and sent a blast to everyone saying that they would be charged extra. I don't own a pet. When I contacted them they at first said it was my responsibility to let pet owners that I see pick up after their pets. I was infuriated by that and they let off but never once apologized.
Premium price for abysmal service. I've been here for a good amount of time and Park on the Square, even after being purchased by another company, hasn't shown much improvement. I was made to switch apartments so that the one I was living in could be revamped and have new people moved in. My new remodeled apartment was not as nice as theirs. Carpet spikes were always hurting our feet after several attempted repairs. There is what either feels like concrete or sheetrock rubble under the carpet. There is water damage that only gets worse with each storm. The fridge was physically broken in several places despite being new. The doors are not flush with the frames so that after, say, a hot shower you might think you're trapped in the bathroom. The seal on the front and porch doors are broken; you can feel the cold and the heat coming in, as well as humidity. Their response to repairing this is slapping on a stick-on weather strip. A carpet stain was present on brand new carpet before we moved in and has remained ever since. ALL of these issues should have been fixed but were not and probably will not. There's hardly ever any parking. The gate is broken a good quarter of the time. God help you if you try to use the phone call service to get through the gates. I guess a numeric code was too much to handle. The icing on the cake was the, uh, landscaping job, if you could call it that? Say goodbye to shrubs, hedges, and oak trees and say hello to bare looking palm trees that will take more water to keep alive. Removing the shrubs also exposed some gross facades, plumbing, and other hardware on some buildings which is fun. If you do try to ask for help, don't go to the office around lunch time because occasionally I've gone to pick up packages or put in maintenance requests to find the office completely empty. Maintenance requests are also kind of infuriating. Props to the maintenance team, because they're a good bunch of people and always kind and willing to help (except for the lady that liked to smoke cigarettes in our stairwell???), but it never seems like anything gets fixed. And not a fault of the apartments but just of the tenants, but use caution driving or walking through the apartments because EVERYBODY runs the stop signs. I've come close to being t-boned several times. They also like to just.. leave trash everywhere, like starbucks cups and grocery bags. All in all, I guess it's an okay place to live for a little while. I wouldn't live here for more than a year or two if I had to do it all over again. I don't feel like myself or anybody else was ever taken seriously despite how much we had to pay to live here.
Imagine move in day to your new apartment. Then find out no air conditioning and will not have for 5 days. Ok fixed air conditioning, now no hot water. WTF kinda of place does not do a make ready for new tenants and then WTF kinda place does not respond to repair requests for days? Ok now imagine that you have hot water, but the water heater bursts floods the apartment and the two below. Stay tuned this is a nightmare.
Nice staff and convenient location.