xxxxxxx RENTERS BEWARExxxxxxx Pacifica SD Management (PSDM) who runs this property is a predatory company. They don't make their money on collecting rent. They make their money charging outrageous false fee's. Many of which they don't even bother to explain. First off you won't be unable to make an account online to pay your rent. Because they want you to use their costly pay to use methods. When your finally able get on their site you'll already have numerous false fee's on your account. Most of the time they'll say they're late fee's and there is a computer glitch causing this. Then they'll say will send a memo to the main office to remove these false fee's. Which they do sometimes but most of the time pacifica sd doesn't remove them. Then you'll sign in next month to pay your rent and you'll find even more false fee's. Which they attach to your rent. So you can't pay your rent again online and you can't pay at their office. So you have to mail your rent in and of course they'll always say your late when you do that. Then the next month they'll will add even more false late fee's. The funny thing is they think their not doing anything wrong. They think they have a right to charge these false fee's. Because they think you can't do anything about them. They changed their lease's to say "Lease contract". To them your under their warped contract and you have to pay them no matter how outrageous they are. As of now this property is getting safer. Because just about everybody who lives here are moving out. Except the new renters who don't know about this scam yet. Which they quickly find out when they try to pay their rent the first time. So to all stay far, far away from this false fee trap... Added note; They have a pool and weight room. But your not allowed to use them. Go figure... TonyMartone
Very disappointed. I lived there for 2 years. Maintenance never answers the emergency phone, it takes 3 months for repairs to finally get taken care of and they change so many times in the office that everything gets messed up. On top of all the my car and a neighbors was stolen, 2 of the neighboring apartments were broken into and all they say is it will be addressed and to keep it to yourself. And even worse about the place is they wont give u your deposit back. They will use some bull excuse saying it needed this and that. When I left I did a walk through with the property manager so I knew what was needed and what I'd get back. Well 5 months later apparently it needed to be painted and cleaned when during the walk through I was told only the carpet needed minor attention aka cleaning by the front door. And dont get me started about only paying online. I paid online when I moved in and a year later they stopped taking payments in the office making it mandatory, which was fine because I already was, but there system reset and deleted a couple renters info mine being one of them. They said thAT'S fine they will fix it. Never did it get fixed. I have bank statements that show each payment being on time for almost 2 years minus when this issue happened and now they are trying to say I still owe $400. This place is a joke. The only way tge stars are getting any bit updated is if they fix the issues still present and give me the money that is owed to me.
Management is awful never answer phones nd never in the office, they are unaware of what's going on ,on their property,I moved out at the end of my lease of course nd the had no ideal I was gone from the unit......disorganized
Stay away! As a matter of fact, RUN as fast as you can in the other direction. I felt so unsafe in these apartments, I am now the proud owner of a gun, a baseball bat, several alarm gadgets, pepper spray, and gallons of insect repellent. Meth heads, crackheads, GIANT black spiders, flying cockroaches, you name it, they all live here. Completely disgusting. Management is incompetent. Refused to assist with a creepy tenant who used to watch me leave for work and shout lewd comments, allows tenants to use drugs in parking lots and inside units, AND then ripped me off of my entire security deposit when I left the place cleaner than when I found it. I shampooed carpet, cleaned the appliances, touched up paint, I mean I CLEANED that place and they charged me $225 for cleaning...? Really? No, I'm curious what did you possibly need to clean in my unit. WOW! Just, wow... This is how you treat the good tenants, no wonder they are all leaving this place and fast! Lol
No management to speak of. No maintenance. Worst place ever. NOT SAFE !!!