Carol, the Wave Manager, does an excellent job at managing the work-out facilities and business center. She is always helpful, supportive and has wonderful and positive demeanor. She is available to answer questions and if you need help on using the computers and printer, she is knowledgeable- she helped me on several occasions particularly when I was trying to meet a deadline. She is a great representative of the staff at the Breakers. Reggie Vegliante
We have lived in the Breakers for about a year and 9 months. The ammeneties are nice, but very overpriced. The parking is awful! If you live in Friday's Harbour, you must be home by 7 to get a decent parking spot. Maintenance has been prompt. The office staff is not very personable and they don't like receiving packages. It is time for our lease to be renewed and I am waiting to see what the increase is. Last time it was over $100. Will probably not be staying. The front gate is a joke. Not very secure at all. I have seen it broken more than it actually worked and the gate keepers too often just wave people in, with no checks. Renter beware!
The Breakers has everything you need and more. Tenaya, my Leasing Consultant, was so helpful and spent A LOT of time making sure I found the right home. The staff went out of there way to make sure I felt welcomed and even delivered Dunkin Donuts to my work as a thank you! I've never had service like this before. I'm very happy to live here.
The wave is the best spot to work out. They have a bunch of fun fitness classes and activities for residents and friends. Carol that works the desk is awesome, she is always more than happy to keep me updated on events!
We had to find a place in 1 weekend to live (flew in from out of state to find a place) and we decided to go with the Breakers. The apartment we reserved and put down a deposit for was then not available after we paid the deposit etc..., so we had to accept moving into one we hadn't ever seen in a different community and guess what, it was over $200 more per month. That's convenient on their part. For 3 straight weeks the "Community" we were going to live in didn't have our rental agreement with everything needed to keep the apartment so I was becoming worried. Come to find out, it wasn't in my name, it was only listed in my girlfriends name. Great. Just put both names so you don't waste everyone's time not finding paperwork. Moving in was fine and the physical structure was fine. One fine evening when there was snow on the ground (you can't see painted parking symbols) and there were no signs anywhere, I parked my truck in a spot that you could not see was a handicapped spot. They know what cars we have and we even have stickers and our phone numbers. Instead of calling me and telling me to move it, or giving me a ticket, they have a private company come and tow your vehicle ~10-15 miles away to an industrial area that looks like something from a horror movie. Mud/dirt lot with tons of broken into/broken down cars. Broken glass and barbed wire fences. A single-wide mobile home converted to an office with swastikas and curse words carved into the counter/walls. The employees are covered in tattoos and reek of cigarettes. I was told I was going to be charged extra for a Saturday pickup, or charged extra to avoid the weekend pickup and pick it up Monday so they keep it longer. So you will be charged extra either way. Total cost was over $380 when they could have called, emailed, or something similar. I think they are in business just to make money with the Breakers. I contacted Jason McDonald about it, the manager of the Breakers at the time. His response was pretty much he said he couldn't do anything and couldn't give any money back and wouldn't change their policy. Why not just call the resident or post something on their car? The entire lot was full that night and there was nowhere else to park and no visible signs that it's handicapped. Sounds a bit like fraud to me with a towing company in bed with an apartment complex, a sort of "I'll scratch your back if you scratch mine". After a fruitless conversation with the obviously lazy, untalented, uncaring, and argumentative manager, Jason, I learned he is no longer with the company (no surprise there). I decided to talk to the community manager Brandy Garland. She was about as useless and argumentative as Jason, but she also refused to answer simple questions via email. I asked over 8 questions at least 3 different times and she would not answer them saying she doesn't know what I'm talking about. I still have the emails, they are a great read. She called them "statements in which I said I wanted answers to", when in fact they were questions with a question mark at the end, that she never would answer, sorry if high school was too tough for you. All in all, physically sound place. The residents are very diverse, the office management is a joke, and you should pray that you don't park somewhere you shouldn't. A few things to note: parking garages in Gold Coast are 100/month, detached, and very small. Not worth it to me. There are extra charges on top of rent that you should expect to pay around $100/month for, one being property maintenance fees which I've never seen exist except for here. Sounds like another cash cow for them. I'd say avoid The Breakers. Most specifically Brandy Bodine and Jason McDonald but he likely got fired or quit.