First and last review I ever write. I lived here for three months, had to move out when a mouse started nibbling on my wife's shoulder at 3 am. I reported it to management and was told I had to wait until the next time pest control stopped by, which was like 5 days later. I went on to catch 3 more mice on my own and was still denied help while trying to get out of my lease. The apartments are not maintained properly. Poor paint jobs, old and ugly appliances. The staff is rude and are only out to protect themselves. Parking is difficult, the "gym" is actually 4 cardio machines, and 2 of them are always down. Cops were called frequently, apartments overcrowded. Overall a terrible experience for us. The only reason I give them one star is because the maintenance people were nice guys.
I lived at Balcones Club for 8 years. I've never written a review on the Internet before so I apologize if I'm not doing it right. Everyone probably has a different opinion but for me there were some good and bad throughout the time I lived there. First, the maintenance has been changed a lot but all of the new people were very friendly. The cops were also called out a lot but that seemed to turn around the last 2 years I lived there. I can see what some other reviews have stated below and all I can say is that I had a completely different experience. I lived on the front side of the community next to the taco cabana and I rarely saw pet poop. My apartment had two bedrooms and my balcony was always big enough for my plants and tables and chairs. I've moved away now for about 8 months but I came to review because the property manager, Jordan, called me out of no where. He was always very attentive and responsive while I lived there but I was so surprised that he remembered me 8 months later. I really miss my life back in Austin so it meant a lot to me that he'd take the time to see how I'm doing. He always made me feel like he cares and would resolve my requests. The rest of the staff has been great throughout the years. Jordan was quick to add a handicap spot for me when I requested it. I think I may have lived here the rest of my life. I had two other friends that lived there. One for 20 years and the other moved in right below me and he's been there for 8 years as well.
Do you hate privacy? Want someone in your apt. 1-3 times a month? 1-3 times a month this place sends out vague notices only 1 day in advance that they will enter your residence and perform some meaningless task (checking carpet wear, inventory inspection, preventative maintenance, any other reason they want). They do not coordinate times for visits, and most of the time say they will come in sometime over the next 3 days. Recycling is always full, parking fills up very early 9pm, not nearly enough spaces. Awful landscape maintenance, and easily the WORST place I've ever lived. Please do yourself a favor and LIVE ANYWHERE ELSE!
You will hate it! I lived here for a few months while I was new to the area and shopped for a proper family home. I came from out of state so I had to pick a place and "blind" sign a lease, and unfortunately I choose poorly. Let's start with the overall condition which I would rate as a 3/10. Paint slathered on all the door knobs, hinges, electrical outlets, etc. Floor was uneven. Loose hinges. Cheap towel bars, etc. The air conditioner vents blew out stale air that smelled like cigarettes. Could see daylight through the door seals. One gap was about 1/2" so we always checked our shoes for things like scorpions. We had a few lizards running around. The kitchen was absolutely disgusting. The counter tops had been epoxy painted as well as the bathroom counter tops. They were always sticky and gross. The appliances were also junk. The refrigerator condensed water which filled up the veggie crisper each week. Anything in the fridge was always wet. We called a couple times and they never fixed it. Parking was terrible. We were next to the pool and the clubhouse, which is where the mailboxes are. We barely ever got to park near our unit. This place is pet friendly. That's cool until you step in dog poop. I don't think any renters cleaned up after their dogs. As far as price, this is not the best deal in town. Rent for a two bedroom was 1100 to start and the last month was something like 1400. And that's not all. There are electric bills, trash bills, water bills, sewer bills, and the third party billers charge you "processing fees" on top of all that. Do you like privacy? Well, you won't have it here. If you don't answer your door, they will barge right in. No phone call, no notice, nothing. Sometimes they leave a note, sometimes not. You really don't know who is in your "home" while you live here. This place is a dump. If you are still reading this, run!!!
My husband and our children have live here for over a year. We have absolutly loved it up until now. The new neighbors that move in to the building across from us are constantly outside fighting. Sreaming, cursing at the top of their lungs, and peeling out at all hours of the night. There is a non stop flow of people in and out of the apartment. There is 5 people living in that 2 bedroom apartment. I have called and spoke with 2 seperate people in the office and nothing has been done about it yet. One of the office ladies checked the lease and it turns out the man that causes the majority of the problems isn't even on the lease. I don't understand why he is still here. Last night I had to call the police he was getting out of control. I plan on calling the office when they open to tell them how bad it got last night, and hopefully something will actually be done about him this time, and my family and I can go back to loving our home.