Started okay, but went downhill very quickly. Tried to tell me to take time off of work to go to the office for repair issues which is unacceptable. Also got some harassment over paying online instead of at the office. When I got my 90 days notice, they didn't have pricing available and i didn't get pricing until Thanksgiving week and i effectively had less than a week to make a decision. Worse, if I didn't sign up the rate would increase over $200 automatically for renewal and they would of defacto went into effect cause I wouldn't of had enough time to give my notice that I was moving out. The last straw was them attempting to refuse my notice of relocation until I contacted their headquarters and filed a BBB complaint. Their underhanded conduct cost them quite a bit of money and I will never recommend them to anybody between this and the criminal activity that was going on in the area at the time.
Lived here for a year. Management is superb and responded quickly to maintenance problems and didn't tolerate rowdiness. They are very good about communicating info about construction work, community events, and any reported crimes or suspicious activity. Having free gas heat was great and my electric bills were ~$20 when I didn't need A/C. If you live on the ground floor, there is a small green space you have to maintain. They allow pets, but might charge you extra for cleaning when you move out. Neighborhoods on the other side of 91st street got a little rowdy sometimes (week of July 4th esp.), but whatever was happening over there stayed over there. I felt pretty safe. The Ashton Brook neighborhood itself is not the most sociable, but still pleasant. WiFi in the clubhouse can be spotty at times but the laundry room is generally well kept. Apartments are within walking distance of Target, Kroger, the Post Office, and the IndyGo bus stop is at the entrance so it's easy to get your basics without a car. Monon trail is also a great attraction only a block away, and the Jordan YMCA is pretty close by too. Very sad I had to move out, I would definitely recommend. But if you are handicapped, be careful because a lot of the apartments are not handicapped accessible.
no water to water my plants