Do not rent here. (And BEWARE of any property owned by Pinaccle Management in the greater Seattle area.) I've lived in a number of apartment complexes prior to this place, and I've never witnessed such poor customer service and poor business practice from a leasing staff. During one of the apartment inspections we came home after work and found our unit UNLOCKED WITH OUR KEYS STILL INSERTED IN THE DOORKNOB. Our dog was also crated for the inspection, and we were afraid him and our property were subject to thievery. When we approached the leasing office of the incident they were unremorseful and did nothing to resolve the issue; the apartment manager Tina Castro didn't even come out of her office to apologize or blink an eye.
I've lived here for a few years, and was completely content when we first moved in. Our neighbors were great, kept to themselves, but were friendly. Then, several new neighbors moved in and all of them are extremely loud ALL THE TIME (after 10pm, prior to 7am) on a daily basis. Doors slamming, stomping, yelling, screeching... After several complaints to the office, we were told "They can't do anything because noise is subjective." Clearly, it's "just us being overly sensitive" after not having had an issue with noise for a few years... They also have several parking and driving rules through the complex (including a speed limit), which no one follows, and no one enforces. My car has never had so many door dings. People here are extremely inconsiderate and park horribly. No one picks up after their dog, and no one follows the leash rule, nor the rule saying you won't stake a rope outside and let your dog hang out. Again, just like the car rules, no one enforces. The apartments themselves are meh. Poorly insulated, old windows, old cabinets, old appliances, and excessive moisture which causes mold. The maintenance team is actually extremely nice, helpful, and responsive (hence the 2 stars versus 1); although it wasn't always that way. The initial maintenance team, who thankfully is no longer here, tried to pin a bunch of water damage on me and my animals after my apartment flooded due to their error and the leasing office did nothing about it. All in all, I can't wait to get the heck out of here. It's been an experience that gets worse and more frustrating every week.
They will milk you for as much money as they can. They sent me to a collections agency over $0 balance which, in turn, charged me interest on the $0 owed. Yes, people. They charge interest on NOTHING OWED!.
Used to be a great place to go. Everything there always seems to be changing. They used to have a dance studio where I took swing lessons; that were fun. Colonial pantry used to be a good restaurant to go to but I don't know anymore.
Management for this property is always a major problem here at this complex..