If you want to pay high prices for poor quality and terrible customer service this is the place for you. We spent the first month having to have our apartment redone (painted, tubs resurfaced, cleaned, ceiling fan installed, etc, etc.) while living in it. Since then we have had MULTIPLE other problems. The only way you are going to get any help from the front office is to go in and yell about mold in your apartment. If you want your packages you have to dig through the closets yourself (the "leasing consultant" just points to a closet and tells you to get it yourself). The leasing consultants are absolutely useless and will do nothing to assist you. My windows leak so bad it is a water feature waterfall down the blinds every time is rains. If I don't bleach the area every weekend I get black fungus growing on the blinds . So yeah, whatever you do do NOT choose this place regardless of how convenient it seems. It is a huge waste of money and if you end up with an apartment like mine a health hazard.
I love this appartment and their service which are prompt always.. appartment has lots of closets where we can keep all our stuff plus all main grocery and other amenities are nearby.. I would recommend this to anyone who wants to come and lead peaceful life..
If I could give this apartment complex less than a full star I would. This has unfortunately been the worst place I have ever lived. The quality of the apartments leaves a lot to be desired. They are falling apart on the inside due to the shifting of the ground underneath. This does happen a lot due to the area- it's the lack of care that management puts into it that makes it the worst. We had huge gaps... so large we weren't able to open the door at one point without a running start. They never fully fixed it. Some of the maintenance guys were great. They are respectful, quick to fix a problem. However the "emergency line" that is given in the voicemail when the apartment isn't open isn't a real line and goes no where. Not great. The worst thing about this complex is the management. The people that work there- are absolute idiots. The front desk girls are useless. They can never answer a question and lose packages. To be honest- I'm not sure how they drive to work; let alone maintain a job. There is always turnover- more than likely because they cannot seem to hire quality staff. All in all- I am thrilled to be out of there. I would highly suggest that you do not sign a lease here.
The maintenance is really bad, I reported a complaint - When I moved in on 26-Sep-2014 into Apt: 1082-2, A gap below the door due to which cold air is getting in and making the living room cool. Nobody responded to this complaint. I submitted an online maintainance request for this. Still no one responded to this and after couple of days I saw that its resolved. I visited the leasing office and complained again, the staff created a request in their system, and after couple of visits and follow ups with the staff, one fine day the maintainance guys came in to my home and did some alteration, which made it even bad. I told them not to close the request and called the leasing office and again told them not to closed the request as it has not been resolved, this happened a month ago. It has been 3 months I moved into this apartment and still I am suffering from the same small problem. This is really frustating..... Not sure how many days more it may take them to resolve this simple small issue......
Front office has no integrity. They will tell you any thing to get you to move in but will not follow through. Management will not return calls they always have someone with authority to help call you back.