The office and maintenance staff have really come through for us on multiple occasions. When first moving in they immediately sprayed for bugs, exchanged our broken blinds, and installed a brand new water heater in our unit. Also, the staff went above and beyond when we were not happy with our carpets. They had an odor that would not come out with cleaning products, so the carpets in both bedrooms were replaced. I could not be happier with their attentiveness to our needs as residents.
This place is PATHETIC to say the least. The office personnel is rude, nasty, un-educated, un-professional and they don't know how to answer the phone. From the property manager to the maintenance crew, to the leasing agents, NONE of them know their ass from a hole in the ground. Work orders are taken care of when they see fit, the garbage compactor is always broken or backed up. The Regional Manager Nicole Malloy is also an IDIOT. I tell you, these people are ONLY here for a paycheck and DON'T care about the RESIDENTS!!! They apply rent incorrectly and then demand payment. If there is a maintenance emergency after hours, they NEVER call you back. They promise upgraded apartments and don't come thru with it. This place has gone through about 10 different leasing agents and about 6 property managers since I have been here. The property has also sold several times and several different management companies have come and go (SO WHAT DOES THAT TELL YOU)? I am so glad I am LEAVING!!!
Excellent apt to stay, lived there had no issues from the residence or any management. Friendly and very prompt. Moved out bought a house, if that was not the case would be living there still. Highly recommd. to stay and for the rent well worth it. 3 bedroom $906 very clean inside and out.
The Cockroaches are bad in my building. The management doesn't force people to spray. So if you spray your apartment the roaches just move next door for a few days and then come back.
We just moved in and so far we like it. I think most of the bad reviews are from when this was owned by a different company? The staff works great with you to help you get what needs to be done. My apartment is nice with a view of the lake, seems to be silent and easy to get around.