The apartment itself isnt too bad. but the "one star" is for the parking. its so condensed that in less then a year my car has been hit, backed into five times. vandalized once. cant wait to move when my lease is up. they cant control the bad drivers but the parking is horrible. also the gas fireplace that they used as a selling point has been looked at three times but apperantly cant be fixed. other than cars not being safe, the apt. is not too bad.
Dont like the Leasing Agent I had, he was pleasant but somehow unprofessional, He started to ask me too personal questions, it seems he only wanted to gain my business for his own personal gain, he started to tell myself and and my husband how he does real estate on the side and if this place is not what we like he can help us on the side and find a condo or an apartment. The one bedroom was really nice but a bit small for us, we are considering a 2 bedroom, maybe we will go back, he was a bit pushy and so keen on us calling him personally to help us. I mean his management should care about this, as they can lose business if he does this all the time. Isn't it against company policy to solicit his own business when on company time? conflict of Interest. We will probably still rent at the palms.
I've been hear coming on three years. And since day one. I had ants on the walls. Washer n dryer constantly breaking. Rusty looking filth in my shower. Sewage in my sink pipes. Stove not working. Leak in my ceiling that took a month to fix and another month to patch hole they left behind. Five mins of hot water due to a lousy waterheater. Dishwasher that flooded my floor. And not to mention mold. If I haven't said enough about joke of a complex, then there's something wrong. Even the new management has made a difference. STAY AWAY. IT LOOKS GOOD. BUT ITS A MIRAGE.
This place is fantastic! It is like a 5 star resort community! The pools, the green ways, the management group! And the clubhouse! Awesome shopping nearby, hiking in the canyon. This place is a dream come true, for me and my family. We are really thankful for this community! People complain about places like this because they don't want an apartment. They want to live in a nursery, with a nanny service. They find it hard to live without mommy or daddy taking care of their every need. As for me? I love it, and I will do everything I can to help the management keep this place nice, and safe.
Since Waterton has taken over this place had improved dramatically. The people who work in the office seem to actually care unlike previous management. Timely in the repairs and always walking around the community. My first year here was extremely disappointing but my second has been great so far. Beside the break in last night.