Very nice! They are obviously putting a lot of work into upgrading this community. The staff was friendly and personable, and the apartment homes seemed clean and spacious. I would definitely recommend this property! Take a look for yourself before you believe any of the other reviews.
I moved here 4 months ago and I love my apartment. The only bad thing is the halls and stair they aren't clean well and the outside of the buildings have dog poop all over that isn't picked up and trash to. But other than that the staff is very kind and helpful when needed. I live in building H and I have no bedbugs and probably saw 2 roaches in the time ive been there but I try to keep my unit clean. Also forgot to mentionthere is $100 or more of utilities is extremely to much I pay $964 a month 1 bedroom 470sqft its ALOT.
I moved in less than 2 weeks ago. Coming from the east coast I had to find something with immediate move in and an affordable rent on the internet.The pictures on their website suggest they are clean and updated. The only follow through with their advertising was immediate move in and new appliances. The staff is very nice but that doesn't mean anything gets done or living accomodations are up to par. 1. They couldn't do a walk through after 430pm even though they close at 6pm. 2. I was told by another tenant even if I got a walk through it would have been in a cleaner building, since that's what they did to her and she's not happy either sonce moVing in a few months ago. 3. I'm paying 800/mo for 470 sqft, to which the building entry way and common are fithy, I have pictures of a burger on the floor, rice, corn, stains, pizza box, broken glass (left for more than 48 hrs despite being notified - see pictures), people leave dog poop bags outside their apt door untied, not to mention garbage bags as well. 4. Due to the cleanliness issue they have roaches, and now I found bed bugs in the bedroom. 5. I have a complaint out to the health code enforcement agency and they've been here twice, they notified the complex they were in violation - complex had someone come spray but they only treated for roaches. 4. My mailbox keys didn't work and it's almost 2 days no call or email until I emailed them to remind them i need to get my mail. 5. Every response I get has some form of an excuse in conjunction with an apology - water was turned off with out notice for an emergency leak 2.5hrs, they haven't given me my mailbox keys because of emergency heat issues.... I'm fed up and I want out but cost to break lease are astronomical. My money is not well spent here when I'm sleeping in my living room because I'm not dealing with bed bug infestation in baseboards of my bedroom and carpet. - keep in mind I went the proper route of all complaints through email for paper trail. Phone complaints get you no where. Don't move here!
Terrible, incompetent, unreliable, and trashy. Do not move here, nothing that is advertised is something you'll actually enjoy here. Absolutely unsatisfactory apartment complex. Water is shut off with no notice, heater has not worked all winter, water leaks through the ceiling in the hallway, there are roaches, people fight and play loud music at all hours of the day and nothing is done about it. I cannot express with words my absolute disgust with this business and how it is ran. Advice; get rid of everyone that works here, fumigate all of the apartments, and fix this place up, then maybe, just maybe it'll be worth the rent you charge the tenants.
I know this is a long review, but PLEASE read it all before you make the same mistake we made. Before I get into the gritty part, there is one positive thing to say before I explain my experience at the Fairways... the complex has been taken over by new management and of course this can always involve some disorganization. The staff that we worked with were very kind and caring. This was comforting, but it didn't make up for the fact that there were so many mistakes being made day after day. One of the worst parts about this organization is the miscommunication between the office, and the office to you. There were A LOT of small bumps that we hit trying to get into our place. We paid for two co-signers because our credit/income are in the makings and yet even though both of those co-signers are well above average in both areas, they still made us pay a $500 deposit instead of the regular one. Apparently the system scans co-signers for credit and income, but more for income... or credit.. I never really understood how it worked or why we even paid 80 extra dollars for them to sign on our lease. Also, the funds for one of the applications mysteriously was not on record as being a sufficient funds, even though we both paid online with cards that went through and with two money orders for the co-signers. The first night we moved in to our apartment, we found bed bugs on our things. We literally had not been there for more than 12 hours before we found the first bug. I have a lot of anxiety when it comes to critters like this and even though we had several things that kept the bugs from getting into our bed that night, I barely slept. Every time I woke up I saw a new bug on the floor or wall, and I ended up finding a next with eggs, adult bugs and moltings of other bugs. We notified the office immediately, they said a company was coming to spray anyways on Tuesday and thats when we were told that they were already in the process of spraying the whole complex. At this point I realized this complex has had serious bed bug problems. We bagged all of our stuff to be dried, and that first night was the last night we spent in that apartment. We visited a couple times during the week to pack up the rest of our things and found that our furniture and bed had now become carriers for bed bugs - needless to say we tossed and lost just about everything but our clothes and kitchen things. I found bed bugs on things as I dried them, probably totaling to around 15-17 bugs total JUST on stuff that had only been there for one night!! Even after the pest company had sprayed the apartment, we found more bugs on our futon, bed mattress, etc. It was not just an apartment problem, it's an infestation that requires meticulous care to ALL surrounding apartments (and probably buildings too). I understand that this rent is cheaper in any area that is becoming increasingly more expensive. I just don't want you to be fooled like us before you sign the lease. The really nice clubhouse, pool and gym are a greatly fabricated cover-up of cheap, cheap, CHEAP fixes to the apartments themselves. If the company really cared about making a nice place for people to live in Aurora, they wouldn't have put so much money into the surroundings and they would have put it into the rooms. If this is your best option as an apartment, please make sure you ask every single question possible before you sign. Ask if your apt has had bug problems, ask about the surrounding tenants, ask to see your specific apartment before signing because the showroom is MUCH different. Keep the office staff on their toes and hopefully they will become a more reliable place to work with. I wouldn't recommend living here to anyone, but I know sometimes you only have so many options.