Started on a three-month lease then six months and now will extend another six months. Nice place to live: friendly staff, maintenance guys live on site and get to requests in a timely manner, beautiful grounds kept up weekly, safe environment, friendly neighbors.
If I could give this place zero stars, I would. DO NOT MOVE INTO THIS PLACE! - 6 tiles in the shower fell out, exposing dry rot and black mold. They refused to fix this for 2.5 months. - Water damage in the outside storage closet ruined my belongings. They didn't care. - They lost my master key and asked to keep one of the two they gave me. - Forgot to charge me part of my move in fee. So after I had lived there for 2 MONTHS, they sent me a lovely request for $850.00 Besides the most unfriendly, horrible management I have ever experienced, this place has absolutely NO parking, trashy grounds, gross west nile breeding ponds everywhere. The gates are ALWAYS broken. Literally the worst place I have ever lived in. RUDE RUDE RUDE! Don't waste your time and money - you will regret moving here. All of the negative reviews are 100% accurate. I ignored them when I moved in here, and I wish I didn't.
I lived there for a year and a half, and the apartment itself is fine, but the staff is the most incompetent group of people I've ever had the displeasure of meeting. If you move here, pray nothing goes wrong, because they won't fix it, or they'll screw it up completely.
Key points- Nice pool area but often closed or full of ducks... yes, actual ducks. Very little parking space depending on where your unit is, Friendly maintenance men HORRIBLE office staff Bugs, and ducks.... SO MANY DUCKS! My experience- When I moved into this complex, I read the reviews online and ignored the bad and thought it was just angry people ranting on the internet. Well, now I understand why they're angry. This complex has the most unprofessional management I have ever encountered. All of the reviews said exactly the same thing, "this place will scam you out of your deposit and then some" I truly wish I had listened. When we set up our move in date and signed all the paper work, we did it 3-4 months in advance, one week before our move in date, they called to tell us that the unit wouldn't be available for another two weeks because there was a lack of communication between one of the employees and the current residents. All they did was prorate the month we moved in to reflect the time we were actually living there, they did nothing to make up for the huge inconvenience. When we finally did move in, things were not cleaned appropriately and we found roaches. I did more to take care of the roaches than they did. Also, our garbage disposal sounded like a chain saw, didn't work and never got fixed, even though it was looked at twice. Over the course of our lease, maintenance requests would take weeks and the water would often be turned off for 6+ hours without any warning. The pool was often closed and the fitness center was often damp and muggy. My only positive is that when the maintenance men finally did show up they were usually very friendly and helpful. We're finally done there and 8 weeks later we're being told our account is being sent to collections in a week due to an overdue balance. We were never told about this balance, when we inquired as to why we were never told they said they sent us a letter but it got returned...I'm not sure how they thought we saw a letter that they know we never got. We were told it's our fault we didn't request a walk through and that we made no attempt to clean. Which is an absolute lie, we spent days cleaning that apartment and requested three days prior to our move out date to have a walk through but shockingly no one ever got back to us. The most frustrating part is that they really don't communicate with the residents and then charge you for it.
This is the worst place I've ever lived at. They never fix anything. The gate shut on my new car and they basically said thats too bad. We keep asking them to fix things but they wont but they sure get on us for everything. They towed our car for no reason. Everyone in the office are assholes. DONT LIVE HERE!