Still live here and loving it. Great location, friendly staff, very good maintenance comparing to my previous place. I would agree with a post regarding a questionable craftsmanship during the latest remodeling. I think the management was taken advantage by a terrible contractor. But you can't blame a crooked calk on a poor management skills... Try to manage your own apartment complex with residents constantly complaining about something even the list important things! Never had any rudeness from staff - always helpful and responsive. Good customer skill and the desire to go extra step for a prospective/current resident - that was what sold me on this place (besides the lake and the trail). Love the fact that complex is smaller, more private. But don't bother if you are young, single and looking for babes to hang out by the pool. You would be disappointed - this is more family oriented smaller "community" and I enjoy the peace I get while living here.
If you are looking at this place to move in to, look elsewhere. We are so relieved to be out of there. The apartments are in a good location and most of the people that live there are decent, but that's about where the goodness stops. The management is the absolute worst. I've had much better experiences with management in extremely crappy college student apartments. Unprofessional and dishonest. If I could leave stars for management alone, it would be at ZERO stars. The workmanship is sloppy, too. When they prepped the apartment, they slopped paint everywhere, caulking is really sloppy and uneven, and they left the nails sticking up in the carpet. This is supposed to be a "luxury" place, but heed my advice, if you want an apartment that meets the luxury bill, there are a lot nicer places on Eldridge if you want something in this area.
It is my experience that you did a great job at managing the complex. I love the location next to the trail. In am in 614 and the layout could be better planned in that my bedroom backs up to another apartment where the stereo system is located. My neighbors are not unusually loud but because my schedule requires "early to bed and early to rise", the stereo is an annoyance. Again, the neighbors are not abusing the stereo, it is just my ridiculous schedule. Since you asked..... I wish the hallways were brighter. The lights are obviously on a timer but they are coincident with the darkest hours. Hard to find the keys and locks in the early hours and evenings. Overall, I like the project a lot.
Do not rent here! I repeat - DO NOT rent here! It's just NOT worth all the hassles of living here. The leasing manager, Helen is rude, arrogant and disrespectful. She treats you like you are a nuisance and talks down to you as though she is swatting a fly away, every time you try to talk to her. Our neighbors are ghetto and trashy, who constantly have loud late night parties and then litter the stairways with open trash bags, leftover food and empty beer bottles. The floors are paper thin - we can hear everything our neighbors do, and can tell exactly where they are walking in their apartment at any given time. There are frequent car break-ins and apartment break-ins. Parking is a complete nightmare every single night - I park 5 buildings away due to lack of available spots near my building. Complaining repeatedly to the management about all these issues yields nothing. So, save your hard earned money and go some place else where you are treated with more respect at the very least. There are plenty of better places for rent in the area.
The rent is over priced. The maintenance is good. Parking is the worst and covered parking 50 bucks a month and that is retarded. My light bill was always high and I got to the point I only used AC OR HEATER 3 times a week just so I could keep my bill under 150 a month. I didn't have bug issues. The property is nice and the lake in the back is pretty, GOOD UNIT UPGRADES. It is a ATT only property and the rates are ridiculous compared to the service you get. They need Comcast at the property. My neighbors next to me where ok but above me they were always loud and big footed. There are a lot of dogs on the property but people clean up after the dogs and they seem to be very nosey people though. The water bill is crazy high. I have lived in other places with more bedrooms and had a cheeper water bill. The people in the office I never had a issue with. I would never live here again I must admit I can do better