Unprofessional nasty ghetto and doesn't fix anything. I'm patiently waiting for my lease to be up and pray I find somewhere else to live. I'm seriously thinking about living in a hotel rather than stay here. The apartments are small and not worth 900 of my money for a two bed room. If I didn't have to I would not live here, I pray I find something else by June when my lease is up. If it was up to me they wouldn't even get one star.
The worst ever!!!! Don't move here they still ppl rent money in the front office the property is trash they don't take care of property ... The bathroom mirror fell off the wall on to my 3 year old son ... It was held up with sticky puddy.you try an sue the owner your unsuccessful because he changes his name everytime . Place should be shut down !! Management absolutely sucks !!!
*PLEASE READ THIS* I came to this place after seeing all of the wonderful pictures that are posted online...despite all of the horrible reviews I decided to give this place a chance. When I first came to this place I kid you not four... That's right four tenants came to the office to complain about something or another going terribly wrong in their apartments. I went forward, against my better judgment with the process. We did a walk through of the apartment and I am sad to say it was HORRIBLE. The porch light was 'hanging on by a wire. Very dangerous... They Opened the front door and it wreaked of MILDEW!!! There were odds and ends all over the floors. Shower curtain rod in the dining room floor... Paint chips all throughout the apartment floor and ROACHES running wild and free, right before my eyes. The manager insisted that she'd have this taken care of by my move in date. FAST FOWARD: It's move in day, I have me and my two children's entire life packed up in boxes. I have hired a moving company and I also have friends traveling way from Conroe helping me move. I get a phone call right as I AM PURCHASING MY MONEY ORDER , from the leasing agent basically, he said don't come your apartment is NOT ready... I went to the apartments that day and he was very non- chalant and rude at first... We walked the apartment and guess what no fridge and MILDEW SMELL nasty carpet... Porch light still hanging by a wire paint chips and particles all over the carpet... No apology, no sympathy, no respect. At this point Avalon is costing me money, for rescheduling fees for my movers, a storage space and gas for the people who drove from Conroe to help me move and now hotel fees. At this point I was desperate, so I agree to reschedule to the following weekend if they'd agree to change out the carpet. I get a call mid week from the leasing agent who then stated that his spoke to his manager and the only way that Avalon will change out my carpet is if I pay $100.00 additional dollars a month in rent. Bumping up my rent to 950 a month... At the Avalon? Yea right!! I get to the office to complain to the manager who IS NEVER AVAILIBLE. Only for her to throw up her hands and say there is nothing she can do. Unapologetic, Not helpful, rude and ghetto. * On the up side I did get my admin fee back, however I was told my the manager, that she was doing me a favor. It has now been two weeks and I have yet to find another place... My family is now separated and all my stuff is ion storage because of this I have to rotate between four outfits, cause I have to pack light while I am living with others at the moment. This has been a major set back... NEVER IGNORE THE RATINGS. This place has eaten me and my children up and spit us out, leaving us to figure it all out. Killer part... They could care less. Also... When the tenants see you as a new prospect coming to do business... You see the look of desperation in their eyes, like they are warning you not to move there. It's horrible! Marissa E They get a NEGITIVE one star
The Office management, Candy and Jessica and their brother, were the rudest, most unfriendly, condescending, arrogant and manipulative people I have ever rented from. Only when I got my lawyers involved did they back down from their illegal actions.
If there was an option to give them a negative one star I would. PEOPLE LOOKING FOR APARTMENTS! DO NOT! I REPEAT DO NOT LIVE HERE! Property management is very unprofessional, The apartments are ant infested and roach infested, I have been living here for the last year and the gates have been broken for the last 7 months so anyone can drive in there. My ac unit has been out and when asked to fix it they send there worker to do a half ass job just for my ac unit to break again. My stove is broken for the last month they have yet to fix that. When you don't pay your rent for them not fixing what they are supposed to so you may live comfortably, they come in your house and take your property. There was a leak in my neighbors apartment downstairs and they came into my unit upstairs to see if the leak was coming from my house. They left a big whole under my kitchen sink so big that the neighbors next door if they were to open their cabinet they could see into my apartment and vice versa if I opened my kitchen sink cabinet. When you ask for the owner of the property to make a complaint about them they won't give you any information or they claim they don't know. The property managers Candy and Jessica are conniving and a bunch of liars. This month I gave them a $400 money order did my normal routine, go in drop my money order in the bin and leave, when I went back to see how much my balance was from when I came in they say it was the same before I dropped off the money order. When asked if they checked the drop box for the money order they tell me the box was checked and nothing was in there. After a back and forward of me defending my case that I gave them that money they then ask me for a receipt. Mind you this was dropped off 4 days prior so the receipt may have been hard to find but I found it. When I gave them the receipt property manager Jessica said that she has to do some some research because maybe the person who entered the money order in didn't do it correctly. So basically they tried to STEAL $400 from me and if I didn't have that receipt they would have gotten away with it. I advise ALL FUTURE TENANTS, DO NOT LIVE HERE! THEIR LACK OF PROFESSIONALISM AND DISRESPECT THEY GIVE TO THERE TENANTS IS UNCALLED FOR WITH THE CHEAP SERVICES THEY PROVIDE!