I have been trying to get ahold of someone in the office since Oct/Nov 2015 I was told to fill out the online app for $40 so I did was told I was approved and that I could move in the 1st week of Jan 2016 come to find out the lady I was dealing with at the time no longer works there due to false information. but I was never told that I had to fill out a paper application, and every time I call to make sure someone is there so I can come by to fill out the paper out and put a deposit down no one answers the phone. I was told the nest places would be open the 2nd week in April and I still have not recieved any phone call/email back to let me know when someone is going to be there. I do not want to waste my gas driving by this palce nor do i want to drag my kids out. THIS PLACE IS A JOKE WITH THE MANAGEMENT!! I only gave it 1 star because I had give it something..but it doesnt deserve any.
I've been calling & can't leave a voice mail along with going to the property with the office being closed over 6 times. This is ridiculous. How can you have a management office that's never staffed. Wtf. I was told after my initial review that I'd hear back from them soon, i still haven't received a call or anything back. If this is the type of service provided, I'd hate to depend on the office if i lived there.
This place is so bad. It just goes from bad to worst, there's no hope for this place. No fixing what so ever. They're trying to fix the outside , while the inside is infested with roaches, water constantly going out with no warning. Maintenance workers that do not know what they doing. Corporate took over the office, and still nothing is getting done. Let you be late with rent they're good with leaving notices on your door. They're REALLY good with that.
I've been trying to call for days. No answer and not able to leave messages because the voicemail box is full. No management company information listed on Internet or that I can find in person to contact regarding this. I've been there 4 times on different days, different times and office closed. How strange is all this!?!! New management or NO management?? Terrible. 😕
I loved the customer service I received from them....I know back then they where called bayou crossing and they was under a different management and it was horrible, but once they became under new management and the name changed, this new team is really working hard to fix these apartment up, you have to allow them time to come in and clean up the mess that was left behind, I recommend everyone to talk to TONNTITA PATTERSON, she was awesome awesome, she do whatever she can to help you and she cnt help you, she want let you feel down, she breaks it down for u