The Worst!!!!!! First let me start by saying like most what attracted me to the property was the price but believe me when I say you get what you pay for. For starters the management sucks! The manager Shawn acts nonchalant and doesn't care about the issues in the units and always looks spaced out. Everyone in the office has attiudes as soon as you walk through the door like you messed their day up. I was told by the manager that basically the owner is not putting any money into upgrading the apartments due to him not getting any return on his investment; and since the property is so old HUD isn't giving the owner any money. Also, the owner has bigger issues to worry about like the sister property down the street Alegro because those tenents pay full rent. So if you move here be prepared for old appliances, dry rotted cabinets, floors that sink in, and for issues to be bandaged and not fixed. I am so ready for my lease to be up so I can leave! Yes the rent is cheap but the apartment conditions are horrible. P.S. Don't be fooled by the upgraded office your apartment will look NOTHING like it.
Reflections no one answer the phone the new Spanish lady is rude. Bad customer service never call back whit the other spanish lady that was there was better they need her to come back she was a grate lady help and do her work, but know no decent customer service . Been bayou whith cindy the manager was great now crazy owners have to check and be alert for the people that work there
I have been trying to get ahold of someone in the office since Oct/Nov 2015 I was told to fill out the online app for $40 so I did was told I was approved and that I could move in the 1st week of Jan 2016 come to find out the lady I was dealing with at the time no longer works there due to false information. but I was never told that I had to fill out a paper application, and every time I call to make sure someone is there so I can come by to fill out the paper out and put a deposit down no one answers the phone. I was told the nest places would be open the 2nd week in April and I still have not recieved any phone call/email back to let me know when someone is going to be there. I do not want to waste my gas driving by this palce nor do i want to drag my kids out. THIS PLACE IS A JOKE WITH THE MANAGEMENT!! I only gave it 1 star because I had give it something..but it doesnt deserve any.
I've been calling & can't leave a voice mail along with going to the property with the office being closed over 6 times. This is ridiculous. How can you have a management office that's never staffed. Wtf. I was told after my initial review that I'd hear back from them soon, i still haven't received a call or anything back. If this is the type of service provided, I'd hate to depend on the office if i lived there.
This place is so bad. It just goes from bad to worst, there's no hope for this place. No fixing what so ever. They're trying to fix the outside , while the inside is infested with roaches, water constantly going out with no warning. Maintenance workers that do not know what they doing. Corporate took over the office, and still nothing is getting done. Let you be late with rent they're good with leaving notices on your door. They're REALLY good with that.