I wish I could rate the apts in the negatives. Maintenance takes months to respond to request whether considered and emergency or not. I was without heat the start of the coldest winter days. I was with out AC with temperatures off the thermostat in my home. I had a 2bed2ba of which on bathtub was unusable due to the paint chipping so bad and clogging the drain. I was off work one day and maintenance tried to enter my home with claims of pest control for a rodent that was reported 3 months ago by another tenant. Large compactors of trash and trash cans are visibly placed the entrance of the complex and parking lot. Management sucks and is unprofessional as well as other staff. Not only that I went through litigation because my home was uninhabitable and received a judgement in my favor but there was still negative credit reporting for me breaking my lease. I have never seen more roaches in my life. Rats eat away at wires causing power to flicker off and on. I reported a domestic violence situation with my neighbors(there was blood all down the steps the day I came home from the hospital on crutches) there was nothing done about this.
Again, I wish there was an option of 0 star here. Everything is fake in the apartments. Appliances, draws are dirty, bathroom paint come out easily, walls are too fragile, you can hear the neigbors laundry machine noise, the laundry room on site is just disgusting, when it rains you see water in front of your apartment with worms after few hours or days, closets doors are old style doors and break up all the time. I have to try to be my own maintenance agent to fix some stuff because they never show up and that's really bad. I wish I could just move out now. I'm pissed off. I definitely don't recommend this place to anyone with this USELESS management staff. Doesn't even deserve a star!!!!
The only reason that this has one star is because the apartment itself was fine to live in and you have to. However, I can't speak for the rest or the apartments because I didn't see any of them. However, MANAGEMENT AND MAINTENANCE ARE HORRENDOUS, UNPROFESSIONAL, AND LITERALLY HAVE NO COMMUNICATION SKILLS WHATSOEVER. I would never recommend this place because it is simply not worth it. My husband and I moved into our apartment and didn't have a working oven for 3 weeks. There was no communication in between about updates or anything. It was our relentless going back up to the leasing office and then a call to corporate which finally got things moving. However, two weeks ago we called about our windows because you can push them out and your fingers are literally outside. If someone really wanted to, they could pull it off We literally had promises (2 different occasions) from one of the maintenance members that he would stop in himself, but that didn't happen. Only last week did he come because I happened to be getting back from work at the same time he was leaving the building, so I asked if it ever got looked at (knowing he was the one who made the promise to my husband) and he said someone else was supposed to do it; only to have him come in 15 minutes later and say I'll look at it since I'm here. He immediately tried to call a third party window company but they were closed so he said he'd call in the morning, but that definitely didn't happen because our windows are still not fixed. No one can claim responsibility and promises can't be kept. No one gives you any information as to whether things have been looked at or not. THE FRUSTRATION IS NOT WORTH IT! They are nice people, but unprofessional and hopeless. Needless to say, we cannot wait for our lease to end.
The WORST experience i have ever had at an apartment complex! DISGUSTING is the only simple way to put it. I literally had rats in my apartment for 3 WEEKS!!! I called about it because clearly I must have done the request online wrong BUT I did leave a comment and detailed notes NOTHING. So I end ed up having to call. When I called Symone answered and told me verbatim " I am a leasing agent and that is all my job is required of me to do" I was extremely pissed off. I called literally at 9:03am and was requesting for someone to at least give me an update. NOTHING. I literally had to call back at 5:30 and she was literally laughing like " it is indeed a rat in your apartment, the maintenance men took out the trash". She then claimed that they put out bait wrong that happen on a Thursday! I was literally grossed out she was basically saying I could put my own traps out NOT HAPPENING I didnt bring them in! She was like well we cant just call them on a cell phone? REALLY? Literally the worst person I have ever dealt with. I was gone out of town the entire week after that I came back and stayed at my apartment that next Thursday night. Guess what STILL IN THERE!!! I am pissed by this point. I literally did not stay in my apartment AGAIN for another week this is my first week in my apartment in the month of January. Disgusting they literally do not care and I wish they could let me out of my lease! Then i leave my apartment this morning.... RATS STILLLLLLL around my apartment like I will just call the board of health something because this is sooooo uncalled for. I can say that at least the assistant property manager and the guy i think his name is Alex cant remember tried there best to help other that that symone was VERY RUDE!!! I literally do not wanna stay there another day or even the month I have left!!
The ATLANTIC MEDLOCK BRIDGE APT is the worst apartment I ever lived in, the management team they are very unprofessional. I was force to move because the neighbors above me had bad a** kids running thru the house until 1and 2 in the morning. I told the leasing office numbers of times and they act like they couldnt do anything.I had rats behind my wall in the kitchen, a snake in front of my door step and nothing was done about it. The rent was so high but the cost is not worth staying there. They need a new professional management team because the 3 people they have now is stupid ,like this is they first job ever in life. So if you want to move there think twice!!! But thanks to them I found the house I wanted 😁