I wish I can give no stars. DO NOT LIVE HERE!!!!! I lived in this place for a year, with my 1 yr-old nephew. He was bitten by centipedes. THEY ARE EVERYWHERE. They sprayed, but it had no effect on them. The spraying only created mold around the air vents. I had a guest over and one fell in their lap, while they were using the restroom. I ask to move to another apartment, they informed me that I was going to have the same problem. So I decided to move! I thought that would be the end, but the staff literally lost their minds. Of course we went to court because i was breaking my lease. The judge found in my fever and I only have to pay my last month. And I had 24hrs to get the rest of my belongings. However, the staff decided to change the locks while we were in court. They stole some of my personals. And also dumped bags of trash on the floor to make their pictures more compelling. They're not too bright because the pictures show items in multiple places, which means they tampered with the place. And though the court said for me to pay my last month, somehow my credit report shows $5000. I HATE THIS PLACE. Ps. Medlock the toy you stole was used. Jokes on you!
Current leasing staff needs to be changed for real. They do not even deserve a star option. They are careless and not professional at all. Community is dirty and apartments are not in good condition as they tell you. DO NOT RENT HERE. I will not even and never recommend anyone to rent here if that leasing staff is still there. Even the manager doesn't know her job. They just sit there everyday and chill instead of doing their job. Pfffff
I have been living here for over 3 years. I will not renew my lease. When I first moved to this property, the management was so attentive and professional. Right after I renewed my lease last year, the management and maintenance at this place dramatically declined. I placed a work order over 4 weeks ago. No response. I called and followed up with the leasing office 7 times. "We will get this done today" or "we will get this done first thing tomorrow". Nothing. This is the 5th week. This is not the first time, but the last time. Once my lease is over and I am gone. There are places that will want to keep you comfortable and happy in your home. I DO NOT RECOMMEND THIS PLACE! KEEP IT MOVING!
I wish I could rate the apts in the negatives. Maintenance takes months to respond to request whether considered and emergency or not. I was without heat the start of the coldest winter days. I was with out AC with temperatures off the thermostat in my home. I had a 2bed2ba of which on bathtub was unusable due to the paint chipping so bad and clogging the drain. I was off work one day and maintenance tried to enter my home with claims of pest control for a rodent that was reported 3 months ago by another tenant. Large compactors of trash and trash cans are visibly placed the entrance of the complex and parking lot. Management sucks and is unprofessional as well as other staff. Not only that I went through litigation because my home was uninhabitable and received a judgement in my favor but there was still negative credit reporting for me breaking my lease. I have never seen more roaches in my life. Rats eat away at wires causing power to flicker off and on. I reported a domestic violence situation with my neighbors(there was blood all down the steps the day I came home from the hospital on crutches) there was nothing done about this.
The only reason that this has one star is because the apartment itself was fine to live in and you have to. However, I can't speak for the rest or the apartments because I didn't see any of them. However, MANAGEMENT AND MAINTENANCE ARE HORRENDOUS, UNPROFESSIONAL, AND LITERALLY HAVE NO COMMUNICATION SKILLS WHATSOEVER. I would never recommend this place because it is simply not worth it. My husband and I moved into our apartment and didn't have a working oven for 3 weeks. There was no communication in between about updates or anything. It was our relentless going back up to the leasing office and then a call to corporate which finally got things moving. However, two weeks ago we called about our windows because you can push them out and your fingers are literally outside. If someone really wanted to, they could pull it off We literally had promises (2 different occasions) from one of the maintenance members that he would stop in himself, but that didn't happen. Only last week did he come because I happened to be getting back from work at the same time he was leaving the building, so I asked if it ever got looked at (knowing he was the one who made the promise to my husband) and he said someone else was supposed to do it; only to have him come in 15 minutes later and say I'll look at it since I'm here. He immediately tried to call a third party window company but they were closed so he said he'd call in the morning, but that definitely didn't happen because our windows are still not fixed. No one can claim responsibility and promises can't be kept. No one gives you any information as to whether things have been looked at or not. THE FRUSTRATION IS NOT WORTH IT! They are nice people, but unprofessional and hopeless. Needless to say, we cannot wait for our lease to end.