I have been living at Bunker Hill Towers for 5 years now and it was the best choice I could have made. My view is spectacular, it is so well centrally located, I think the best location in the city. I am close to the freeway and can jump right on and I can walk anywhere to eat. The staff and everyone who works at Bunker Hill is so friendly and helpful. I can tell you many stories of how they have gone far beyond the call of duty. It's really a community and has a real family feeling. I couldn't be more thrilled..... even after 5 years to be here. The best place in downtown for your money.
I have lived at Bunker Hill since May 1999, almost 15 years. I have always paid my rent on time. On June 23rd, my mother died, unexpectedly. The funeral was on June 27th. I was tapped out on funeral expenses. In July, I asked the current manager if I could have just a few more days to pay the rent. He would not budge. The rent is due on the first of each month. We have a grace period of 5 days to get the rent paid. The manager told me that if I did not get the rent paid by the 5th, that he would have a three day notice to quit posted on my door, and that he would initiate eviction proceedings. He also repeated, a few times, that if I was able to pay the rent during the three day period, that I would have to do so by cashiers check. I think he repeated himself to make sure I heard him. He admitted he had the discretion to give me more time to pay the rent. He just did not feel like exercising that discretion. So there it is. No matter how loyal of a tenant one has been, you quickly learn exactly where you stand with Bunker Hill Towers when faced with a crisis. They will always put money before people. In addition, the tenants no longer have use of the swimming pool. The pool is owned by a neighboring condominium complex. The condos had an agreement with Essex, which owns Bunker Hill, to allow the tenants to use the swimming pool, in exchange for Essex's agreement to pay 2/3 of repairs and maintenance on the pool. After 30 years of wear and tear, the condos' ordered needed repairs for the swimming pool area. Essex breached its part of the bargain and did not pay for said repairs, even though the company has ample resources to do so. So now the tenants suffer.
I've lived here just over 2 years, but I'm considering moving out. If you're thinking of living here: 1. Ask how many months out of the previous 12 that the pool was available. 2. Ask any random tenant you see about the wait times for elevators. 3. After reporting an issue to maintenance, follow up in person every day at the leasing office until it is resolved. 4. If they promise to fix something during your tour, get that promise in writing!
Are the following things important to you: (1) working elevators, (2) amenities that guaranteed in your lease, (3) getting your security deposit back? If they are, then DO NOT LIVE HERE.
Management sucks. there is many hidden fee. no swimming pool, no barbecue area, no tennis court, elevators are sucks , some time you have to wait more that 30min. i just moved out.