Please don't move in apt! Management are rip off on u for many reason. I got infection my leg from bedbugs spread on apt and outside many leaf tree and plants pretty bad need clean up so lazy! Rent is 4 x your income! Plus they don't have a warnings for break rule or mistake and management don't care kick out break your lease and they don't soft heart! Normally management should be warning first time, 2 time them 3 strike kick out apt. Management always don't solve problem many issue. They don't care or not do anything to improve the business for the resident! Plus this apt need clean wall outside mold and never water clean there gross. Plus pool have dangerous break light can lead shock lighter under pool not safety! Management can talent your lease anytime when u get mistake or another reason just careful keep watch out thank you much!
I live here now and the service is horrible the apartment I live in is horrible everything about the place is horrible.... They don't fix nothing you have to call about 100 times and snap just to get things done...They can't keep the same people in the office... The reps in the office are rude...Last November the water was running down from my upsatirs neighbor to my apartment and created a hole I have put in to get it fixed and its still not fixed ....Not to mention it was cold outside and my front door would not close and when I called the office the rude lady acted as if what I was telling her didn't matter....I promise if you move here you will regret it.....Run run I'm leaving as soon as my least is up ain't no renewing bihhhhh!!!!
I live here and I am currently awaiting my lease to expire. The maintenance crew is horrible, because the office staff never reports the things that need to be fixed. The apartments are so old til everything is falling apart. I've been here for 2 years and I've had a consistent leak in my master bathroom, and the shower door is broken and they refuse to replace my door.
I lived here with my wife and very young son for about 8 months. In that time, I had to call the police several times to get fights broken up, loud music stopped, parties shut down at 2am in the middle of the week. There were drug deals going on right in front of my apartment. I was almost mugged by some sort of drug addict on one night. No laundry hookups in the apartments, incompetent staff, really high rent for no reason, the pools are pretty much always closed, and there is a strip club right outside of the complex which draws in drunk drivers of all sorts through the facility. Don't live here. If you have to move to Jacksonville, avoid Canterbury Gardens at all costs. Don't live in Westside at all.
Do yourself a favor and stay away from here. Spend a little bit somewhere else. You pay less because it's the worse management I've ever seen. Nothing gets done. We had a pending maintenance request for over 2 months and that's with constantly harassing them over the phone and coming into the office. The management is replaced constantly because it's terrible but it never gets any better with each new management. Spend a little more and stay out of this neighborhood, also.