I love this place and I am beyond glad I found it! The area is nice, quiet and gated. The leasing staff is very helpful and they are amazing. The apartments are spacious, updated appliances, garden tubs. The internet wifi works great. I have no complaints at all! I hope to be here for a very long time.
I wanted to take a moment, to just express how glad I am to have found this place. While I will say that there was a bit of craziness going on during my initial visit to Falcon, I understand that people are human and not everyone can make every single person happy. There is a two person system in this office, and after being witness to how the two girls up front handled a very rude tenant that would not wait his turn to be shown, and how well they handled it, I knew that this staff tried to do right by people. I tried renting once before at Falcon Landing about six months ago, when it was under different management. Now, if you never went in there before the new management change, I really do think people should try to compare the services. The old staff was rude and made me feel like I inconvenienced them by trying to rent from them. The tech package can be difficult to maneuver, but I found if I voiced my frustrations, I actually got some sort of answer from either Alexandra or Dee, at the office. This is a third party provider and the girls always get my concerns over to the other company to fix. I think it's a common misconception that everything that goes wrong is always the main offices fault, which from just going in there, I've seen is not the case. I will say that the office is very busy, but none of my issues have ever been brushed off in the three months I've been there. I can see a difference in the attitude of the new management, versus the old people. Yes, they shortened their office hours, but they're pretty good about getting back to me when I call. I think my biggest praise to them however is that they actually took the time to get to know me. They know my name, unit number, my mom..etc. Dee does a great job at being personable, and always tries to say hello if she's out on property - same with Alexandra. I know this because place has a bad rep, but from being someone who had to deal with the previous managers to them, I can tell you that the change has been very well received. I know a lot of the reviews are bad, but if you look at the majority of them, they all deal with a hectic time for this development, which was the switch in management. They aren't perfect, but they try, even if not everyone sees that.
I JUST RECENTLY MOVED IN AN MY A/C HAS BEEN OUT FOR 3 FREAKING WEEKS.. AS THE 3 DIGIT TEMP SEEMS NOT TO BE EASING UP, YOU WOULD THINK MANAGEMENT WOULD ATLEAST GIVE ME A COURTESY CALL AND MONITOR MY SITUATION, BUT NOOOOO, THEY HAD THE A/C MAN CONTACT ME & THEN HE AND I WENT BACK AND FORTH AFTER THE 2ND WEEK TO INFORM ME IT WAS MY COMPRESSOR. THEN ONTOP OF THAT MANAGEMENT WOULD NOT GO WITH THE A/C GUY INTO MY UNI, I HAD TO MAKE ARRANGEMENT FOR SOMEONE TO BE AT MY APARTMENT SINCE I WORK A 9 TO 5, AND I WAS TOLD BY MANAGEMENT THAT IS SOMETHING THEY DON"T DO AND ARE TO BUSY TO GO AND BE IN MY UNIT WHILE THE A/C GUY INSTALL THE COMPRESSOR...THE MANAGEMENT AT THIS APARTMENT COMPLEX IS FULL OF IT....I GUARANTEE YOU THAT THEY WENT HOME EVER NIGHT TO AN AIR CONDITIONING HOME, THEY HAVE NOT EVEN SUGGEST TO ME A RENT CREDIT NOR DID THEY EVER OFFER ME A HOTEL UNTIL THE MATTER WAS RESOLVED. I WAS OFFERED A PORTABLE A/C UNIT THAT DID MORE DAMAGE (MADE IT HOTTER) THAN GOOD. MY NEXT STOP WILL BE DARCEY SPEARS AND THE RENTER RIGHTS ORGANIZATION. JUSTICE WILL BE SERVED I PROMISE THAT.. THERE IS NO LISTING FOR A CORPORATE OFFICE LOCATION NOR A PHONE#
STAY AWAY FROM FALON LANDING APARTMENTS! (YOU HAVE BEEN WARNED) I have been a tenant for almost 3 years. rent has still been the same, no changes at all. i agree with the previous REVIEW. Changed 4 times management. i even called corporate and they are a freaking JOKE as well. they need to get rid of all of them and put in NEW qualified people that know What they are doing and LIKE what they do. Please don't fall for the FAKE,MISLEADING tour they will give you when you first come in here showing you a pretty nice looking "DISPLAY UNIT" Rent for what you can pay here you can go to SUMMER LINE for wayyyy less and nicer place, and a lot nicer MANAGEMENT that ACTUALLY Cares!! When you tell them about a maintenance they just have ALL the excuses in the world as to why they cannot do it that DAY. but want you to send in a email and BS giving them permission to come in. when you call and tell them it needs to be fixed today it's a EMERGENCY! all this place care about is their RENT. god forbid you are LATE even a minute. I'm Scared to see what they Do to tenants.!! they tell you oh yea all inclusive, Tv never works properly, Internet is OK. it has messed up 5 times. once I was out WITHOUT internet for a whole almost 2 weeks!! didn't do nothing. i lost a lot of clients on my business because of that! Don't take my word for it. go head and sign a contract and find out!
Worst place in Las Vegas I am a current Tenant and encourage no one to stay here!!! Ive only been here 10 months and management has been change 4 times due to negligence and poor service to tenants. They trump up random charges on your rent every month. There is no consistent security. Esp toward front entrance. I live in the corner and am still subjected to constantly being awaken in middle of night by various fighting couples outside. People screaming driving reckless through apartments. My appliances go out they take their sweet time to even return a maintenance call let alone address the issue. My air hasbt worked for 4 months ive been complaining about it for 4 months. Every new managwment team they put in office is just as rude and lacked on doing their job. The internet and tv service is always going out half the channels we dont even receive. People are abandoning their leases here left and right due to these things. they charge for a bunch of amenities not provided. Save yourself the $$$ and stress do not move here you will regret it quickly!