The staff is very courteous, straightforward and no BS. They are kind, but they're not pushovers. If you have something that needs fixing they will put the request in and the next day a work person will be out to fix it. A night security guard patrols the apartments every night, reporting any suspicious activity. They offer washers and dryers that use change. There is a small dog park if you have a dog. Overall, it's a good place to live. Some of the maintenance crew live here so they care about the place they fix, therefore there's close to no litter on the property. Which is very impressive for an apt complex in KCK. To conclude I would recommend the Falls at Cottonwood Creek to anyone looking for their first apartment with a roomie, just married, or small family. P.S. There's a lot of trees which gives the complex a very in the woods feel which is nice.