Renting was an extremely smooth process. Everyone that I have encountered with management has been extremely professional and courteous. Maintenance requests have been completed ahead of my expectations. Grounds have been very well maintained. Pool, hot tub, and gym are always in top shape. Any complaints regarding water shutoffs or anything of that nature clearly have not ever been a homeowner or been responsible for maintaining their own property, or the process by which others need to maintain properties. Issues occur, and when they do, it seems as though this property is on top of correcting the issues as quickly as possible. In addition, I think it is important to note that there have been management changes recently. So, I personally would recommend potential renters avoid jumping to conclusions with older reviews.
Well the wife and I moved here back in January of 2010 and I have to mention we did it "sight unseen". The wife and I had vacationed here in 2009 and saw these apartments just from the outside. We drove around inside of the complex and immediately determined that if we ever moved to AZ we would live here. Well as it turns out that is exactly what happened and we now call this place "HOME". There have been some rough patches to say the least which include.....Changes in Management.....Boiler and general water issues.....dog poop.....noisy neighbors.....and random solicitation. However the community management staff has always been very quick to address any issues we have had and quite frankly they are some of the nicest people you will ever meet. The current staff....which includes Christine Castillo.... who has been here since 2010 when I moved here and Nikole White are simply awesome. The new community manager Susie Janssen and the new Maintenance manager I am still getting to know but they appear to be very pleasant people. Susie in fact just recently took care of a tenant issue I was having and she continues to carry on the professional and exceptional resident care that I have come to expect since I have resided here. Speaking of maintenance it is also very good.....issues I have had with the unit are always addressed in a timely manner and that is all I can really ask for. So I saved the best for last.....this complex is located near EVERYTHING you could possibly want or need. It is in walking distance of the mall.....grocery stores.....discount stores.....restaurants.....a park.....Costco.....etc.....and more things have popped up every year I have lived here. I really hope to reside in this area and at this complex for many years to come and I encourage anyone thinking of moving to this area to make Greenspoint at Paradise Valley your "HOME".
3/8/2016 *** Another notice on our door ***NO WATER TODAY** I would really like to trade apartments with all the 4 and 5 star reviewers. I wonder if they really live at Greenspoint Apartments. 02/10/16 **** RAW SEWAGE - - - Update Thursday, February 4, every apartment on the first floor of my building had RAW SEWAGE coming up in the bath tubs. I don't think the owners and management understand the extreme health hazards of the situation. I was trying to clean and sanitize my bathroom at 11pm. Today, our building had a notice posted to our door - - if it happens again there will be a $150. charge. We are asked to "understand .. the drain system is sensitive due to the age of the community". Why were these PROBLEMS NOT DISCLOSED BY THE PROFESSIONAL MANAGEMENT TEAM AT GREENSPOINT before the leased was signed? DO NOT RENT FROM THESE OWNERS AND THIS MANAGEMENT 02/04/2016 Update to review - - another day at Greenspoint without water. I thought some of the reviews were very extreme but after living there - I don't think that any more. Owners and management need to start improving the complex from the bottom to the top, not just paint and flooring. I'm tired of having to go to the Fitness Center to use the restroom. They need to set up port-a-potties in the parking lot. Stop and think NO WATER! OVER and OVER AGAIN. DO YOU WANT WATER AND HOT WATER IN YOUR HOME ? We recommend you avoid this apartment complex. Greenspoint at Paradise Valley definitely has had water issues during the past 15 months. I should have made note of the dates. The last outage affected at least 72 apartments. The only statements management says are “the complex is 30 years old”, “you have to understand”, and “if you owned it”. We do not see how these statements are relevant to the issue ! ! Our billed utilities with Greenspoint are increasing but water is running in the parking lot and not in our apartment. We had to go to the fitness center to use the restroom and brush our teeth. Late in the evening we found an outside hydrant that had water available. We carried buckets of water to our apartment to flush our toilet and not have to walk to the fitness center after dark. We then heated water in large pans to have a make shift shower. We paid $936. to carry buckets of water. It has been a unique experience. THINK VERY SERIOUSLY BEFORE YOU RENT AT GREENSPOINT @ PARADISE VALLEY
Nikole was extremely helpful and we hope to have something available soon! This place seems like a great community and the apartments are extremely nice and well kept up on.
This apartment complex is quite wonderful. The buildings and rooms are beautiful. The staff is very friendly and always greets you with a smile! Maintenance is always there same day or next day and it never takes them long to do their job. This complex is pretty quiet and the other tenants are very nice. Overall please with where i live! :)