Please read all the reviews before renting here. They are total scammers. Not only with the electric (they give you an "estimated" bill - what kind of crap is that?) and usually ends up being in the high $300's regardless of whether you use your AC or not. We were also renting a 2 bedroom and found out from others at the dog park that they were paying the same amount as us for a 3 bedroom! Also, they increase the rent EVERY year no matter what. When we finally found another place and told them we were moving b/c we found another place, it was only then that they offered to take half the increase amount off.. which only amounted to about $20 a month which is a total joke. We were there for 4 years and the rent increased $300 in the time we lived there. Also, when you go to move out - don't waste your time cleaning b/c they will find a reason to take part of your security deposit no matter what. My bf and I cleaned top to bottom for 4 days and we still had $320 taken from us. The random power outages got quite annoying too - it only affected our neighborhood! Also, I don't have any proof, but I guarantee the 5 star reviews they are getting are probably from their own staff considering those reviews usually consist of positive feedback about their staffing and/or how "cozy" the place is.They probably also did it to make it look like they got better reviews than they really did. If I were you, I would listen to everyone and anyone else that gave reviews and that can give you advice from their own experiences.
It used to be great.... However, since the new ownership and the change in management companies, I haven't felt so warm and fuzzy. I can't get any answers about an over-inflated electricity bill (double the usual? say what?!). My neighbor is constantly blocking my assigned parking stall and parking on the grass between us, yet security does nothing. Maintenance kind of brushed off our concerns about a loud and pounding noise coming from the washer (balance issue they said, nope we said and now I have video to prove it), and just recently they didn't even show up for a maintenance appointment to refinish our tub (I was wiping down the tub with a clean towel after a shower and the big section of finish came off). Now they say they may not do anything! I certainly would not have accepted the home if I had known the tub finish was junk.
This place doesn't deserve a star, but that's the only way I can WARN ANYONE, SO do NOT RENT HERE!!!! This place is horrible. They pull you in with half off, or refer a friend deals, they have maintenance cut grass, and water the first month you move in, but before you know it, the water doesn't turn on in your yard, the grass is over grown, and when they do cut the grass, it ends up in your door way. There is a huge ant and Roach problem......oh, and let's not forget the huge RAT problem. Be careful not to sit too long on the toilet, a rat might bite you!!! Had more than five floods while living here. It all happened within the two months that I had moved in. Tasha Vegas, is a heartless being!!! Stay far from her. Because of our horrific experience, I currently have Tulsi Gabbard investigating my case. STAY AWAY FROM THIS PLACE......STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY!!!
I had lived in a unit in this Kalaeloa Rental Homes for four years and moved to California recently. It was a nice community with good people. The unit I lived was very spacious and comfortable. All the requests that I made for maintenance were done nicely and timely. Office workers, maintenance workers and ground workers were very kind and willing to help the tenants. Especially, Nani was very helpful. I highly recommend this place for comfortable and safe living.
First day we moved in we saw a mouse run across the living room. Then found out there was a lot of them in the attic. They put up traps and when we got back home from a weekend away our place smelled of dead rat. Asked to be relocated to a different unit and haven't had any response about it. Now we wake up to a lot of them running around all night in the ceiling and in the walls. Who do Icall if I tried numerous times about it and nothing has been done about it. Really frustrating.