Bad staff!!!! Not honest I tried to pay the rent online for this month. After I paid, their website system was under construction again. OK, that was fine for me. I called their office, tried find another way to pay my rent. One their agent told me that I was able to bring a personal check to them then my rent will be fine. I actually did. After few days, I received a phone call telling me I need pay extra delay fee $125 for the rent. I was quiet shock, " Have you guys received my check or not" They said yes we had your check, but they do not accept the personal check......Woozzzz,,,,,, That agent she lied to me, she told me personal check is fine and there is no delay fee. Obviously they should fire her, stop giving wrong info to your customer.
The hot water is down today. they did not send any notice to the apartments. Also we tried to call the emergency numbers to get more information about what is going on, one of them is out of service and the second one no one answer it. I don't know what kind of service is that.
I see cockroaches almost every morning. Move here if you are ok with roaches. I bought a raid spray, maxforce, all kinds of chemical things for roaches. I think I will be a pest control expert soon !!!
They added on a ton of shady fees after moving out. The ceiling nearly collapsed from water damage. Girlfriends car was stolen out of their parking lot. I would not recommend this place to anyone.
I lived in Madison for over a year and I enjoyed it much. I recommend this place if you enjoy a quite and private living environment.