Please read before considering ... these apartments are horrible!!! Office staff is trash. Their roach invested, even after bombing and having there contractors come spray. The pizza places in the area will either not deliver or won't deliver after dark. Crime rate is high. There are times, because the complex is so big that we will not have hot water at night to bathe with. I mean I could go on and on. The only benefits of living here is that they're affordable and spacious which was my reason for moving into this hell hole but had I done my research first I wouldn't have stepped foot into this raggedy piece of shit they call the Monte Carlo. Oh and let me not forget about the KIDS. THERE EVERYWHERE you can't step out your front door without seeing them. I hate I moved here SERIOUSLY. I don't want others to be fooled by the move in special or the nice friendly face when you sign your life away because once signed your nothing but a peasant to them.
Awful service despite generally good leasing agents. My apartment was in an unlivable condition on move in day (which was pushed back after receipt of non-refundable fees for the sole reason of upkeep on the unit), and would not be livable for at least a few more days. The property manager first refused to accept a termination of lease, despite it being clearly justified based on their own rental agreement, and then finally accepted it while denying a refund of my deposit and rent payment (also in the agreement), stating that she would have to see what "charges" were going to apply to me. I was left with the choice of literally living with nests of cockroaches, a carpet not even fit for walking on, and multiple damaged fixtures, or allowing the management agency to essentially rob me of over $700 while likely attempting to damage my reputation as a renter. I am now considering my legal options. If my observations of existing tenants and the grounds are any indication, it doesn't get much better even if they decline to outright steal from you. The Westchase area has plenty of better alternatives; don't waste your time or money on this scam masquerading as a business.
I just chose one star because I have to in order for me to comment, this place is awful the people working in the office seem like they don't want to be there, they are too overweight and can't handle work there I seriously think this place sucks
terrible place, rats everywehere n roaches, loud neighbors n no security
one star is to much for this complex , services bad, new manager is rude, have to wait couple of hours to get helped ,over all I had bad experience living there past year