The wort parking availability I have ever experienced! If you choose to live here you are guaranteed to have to walk clear across the entire complex to get home. It's unfortunate that they allow people to have trailers that never move when parking is already so limited! If it wasn't for this one thing it could be good but I just can't describe how awful the parking is. Just drive through on any given weekday night and attempt to find even one open spot that's not either handicap only or an impossible squeeze. Good luck!
Recycling bin always full of trash, none of the staff seem to care at all. No one picks up after their dogs, and people park in the middle of the roundabout. The pool is always disgusting, as is the hot tub. The rent here is quite high for the quality. Worst renting experience I've ever had.
There is never any parking, it is an every day struggle. I am sitting here at 12:22am waiting for a spot to open up. I'm not walking to my apartment from walmart. Feeling pissed right now. Rent is too high for this place and there is no parking but people have their trailers here that never move. Don't move here the front office is rude and maintenance is slow and unorganized.
This place is the worst place I have ever lived!!!!!!!!!! THESE PEOPLE WILL FIND EVERY POSSIBLE WAY TO STEAL MONEY FROM YOU WHEN YOU MOVE OUT!!! When we first moved in our apartment was infested with Bed Bugs. I woke up with bites all over my neck after only two nights in the apartment. We addressed this issue with the staff and they were absolutely no help. After 6 months of waking up with bites all over my body, I stayed up all night and waited for the bugs to come out. When I finally found one and brought it into the office in a jar, the lady at the desk was totally disgusted and told me to get that thing out of there. Even though, when I first addressed the issue they said if I found a bug and brought it in they would know how to treat the apartment. In the end, they did pay for the exterminator to come out and treat the apartment and the rest of our time there was bug free. However, moving out was the WORST experience I have ever had with an apartment complex. I have a friend that lived here as well for 4 years and she decided to move out when her lease ended just a few weeks before my lease ended. They never sent her a bill, and she got a call from a collections agency saying that Monterey had sent the bill to collections. When she confronted the staff about it their response was "oh, we sent it to collections the same day we sent you the bill because that's just how we do it". My lease ended October 13th, on September 30th I logged onto my account to pay the prorated rent for October because I had never received a bill. When I logged on, it said we owed $60 and we paid it. The day we turned in our keys they didn't give us a bill or mention that we still owed them money. After settling into our new apartment we received a bill from Monterey saying we owed $460 and it had a few hundred dollars of late fees tacked on. I asked them about the late fees and they said it's because even though it was due on October 1st, they didn't update our account until the 1st. I was pissed, but payed the late fees anyway, just wanting to be done with this wretched place. Today I received a notice from a collections agency saying that Monterey had sent our bill to collections as well. Overall, I suggest that you NEVER rent with this company because of their unprofessionalism, and disregard for all tenants living within the complex.
there is never parking and anything the office staff says they will do never happens, water heaters suck so bad I can (no joke) boil water on my stove faster than I get hot water from the tap