Lots of friendly faces to get you comfortable right up until you sign the lease. At that point you become just another paycheck. I lived in The Cove for 3 years, mostly because we were attempting to save to get into a better place or a home. Keep in mind I make more than double what I made when we first got accepted with no issues 3 years ago. Every year we were approved with no issues. The staff wasnt exactly warm and fuzzy anymore, but we were approved with minimal time and effort. We were planning on renewing this year as well since our lease is up in October, and we had been communicating with the staff that we were planning to renew but couldnt afford ANOTHER $100+ increase to our monthly rent. We were advised by 2 different members of the staff to wait until closer to the move out date to see if something closer to our price range came up. We found one that we could afford and went in for the process to get the lease done, and we all of sudden don't qualify. With less than 2 weeks to find a place to live my family, incuding my 1 year old son, have no place to go. The staffs response was a very robotic "Not our problem." To top it off, they are trying to charge us a fee for not giving them 60 days notice saying we're moving out. They are not able to tell me why, even though I make more than double what I made 3 years ago and we've never had an issue renewing, no late or missed payments, we all of a sudden don't qualify.
We've been here for almost a year now and we cannot wait to get out. When we first moved in, the place seemed awesome, but now it's just another crappy complex in Boynton. Maintenance only works bankers hours, so if you need something repaired or looked at, good luck if you actually have a job. The gates are always broken thanks to the idiots they let move in to this complex. Sometimes the complex will have them fixed quickly, other times they take forever. Also, they are overcharging for apartments that have no upgrades whatsoever. Also, there have been multiple times where there have been people using drugs by the pool and apartments have been broken into multiple times in the last 6 months. I do not feel safe here anymore. They will also charge you pet rent at $20 per pet, yet they can't seem to keep the bags stocked at the pet stations.However, they will not hesitate sending out nasty letters to the residents reminding them to pick up after your pets. We had a pest issue inside our apartment. When we requested pest control come out, we were told that the only time they could come was in the middle of the afternoon on a Wednesday. Well, unlike some of the shady people living in this complex, my husband and I have jobs. My husband was unable to make it home in time. We were told it would be another week before they would be able to have the pest control company come to our apartment and that there was nothing they could (or wanted) to do about it. Turns out, they were lying. When I pulled in, the pest control technician was at the front office finishing up. My husband went and talked to him and he was more than happy to come to our apartment to solve our problem. Just save yourself the time, stress, headaches, and worry and spend a little more and go elsewhere.
Do NOT move here! Some of the office staff are terrific (some not-so-much), but there is no follow-through. The same problems keep cropping up, like the maintenance staff only fix things half-ass, so they have to come back & re-fix everything. The appliances are old and be sure to wash your dishes before putting them in the dishwasher! The mold in the shower is disgusting and I begged from when I first moved in 2 years ago for them to re-grout it, but the manager said moldy grout was "normal." And the roaches! Oh my!
Don't move to that place , first the can't be all nice to you so you can move in, but after you move out they will hit you with all different fees, when you ask them to see picture of what they talking about the will ask you to write a letter, they charge me $800 hundred dollar for remove carpet only on the master room, the manager Laura believe me she know how to kill you with kindness , and the gate never work,Good luck to anyone that want to move to that stupid place.
Signing the lease is like signing your life away!! DON'T DO IT!!! After one year they raised the price of the apartment over $150.00 and they also charge a $20 pet fee every month but cant even restock the bags to pick up after the dogs so you see shit everywhere.$500 non refundable pet fee. The people in the office misinform you and then all they say is oh but that's in your lease. Whats the point of living in a gated community that the gate is always broken? My bed shakes when the train goes by, awesome right? Biggest mistake we ever made was moving into this dump! think twice before even coming down to see these outdated apartments, look on craigslist i can assure you there are way better things out there for much less!