Management is unbelievably incompetent. Issues arise, sure. But when you contact the management with no response more than 5 times, that's ridiculous. If you're looking for a good uptown location, this is it. If you need assistance with any issue during your lease, this is not your place. I've heard from more than one maintenance personnel, that this place is similar to Alcatraz. Do not lease here.
I feel like this complex is very polarizing, since everyone that I've met seems to either hate it or love it. In my opinion, it really depends on what you're looking for and what your priorities are. I can't say anything for other people, but in my experience it has been primarily positive. Main points and comments: - Location: definitely top 5 apartment locations in uptown. It's right in the center of uptown, and on the main street, walking distance to everything. - Rent: Can be expensive, but given location it should be no surprise. To minimize cost, pick something with less square footage. - Amenities: Pool isn't as big as it could be, but there are a lot of chairs and a gazebo type thing with a fireplace too (Crazy busy during summer). Business center with free coffee anytime. Club room with cable TV and a kitchen. Little shop downstairs. Basketball court and laundry room in 5th floor. Rooftop public patio. Gym with a good variety of equipment (no barbells, yes dumbbells). - Parking: Underground. Spots tend to be small and hard to find. However, there is always a spot somewhere, since they WILL tow if someone parks that isn't supposed to be there. Alternatively, pay for a spot and never worry about it (50/month). - Elevators: There are two sets of two elevators (4 total) and 1/2 elevators of the set has failed many times, but it is incredibly rare for both to fail at the same time (only once, in my experience). - Noise: Primarily from the inner pool area, trophy room (bar), and neighbors passing by or throwing parties nearby. Solution: avoid facing inwards towards the pool and avoid facing outwards towards trophy room. And if you can, get an apartment in the corner so people passing by your apartment and noise from possible neighboring parties is minimized. Walls are thick and windows are well sealed and insulated, so it's never been an issue for me. - Utilities: Pretty low overall, hasn't been over $100 once. I like to save energy, and September to right now (April) it's been about $40 for both water and electricity. Summer last year was about twice that for me ($80ish) but I live on the top floor so I get a lot of added heat. Either way, apartments are largely pretty well insulated. - Maintenance: The staff is very responsive to maintenance concerns, but they do largely only do so reactively and not proactively. Solution: when you move in be INCREDIBLY thorough and make sure the initial move in sheet is completely filled with all possible issues so they take care of it while you're still moving in. For me, the only con to this place is the price, and to be honest, I pay far less than all my friends that live in the same building and/or area. The noise hasn't bothered me and I love the location, the covered parking, and view.
Elevators break occasionally, hope you like climbing stairs. Amenitites are fairly nice. Parking garage is a cluster, they should have built a fourth floor so spots aren't so small. If you drive a nice car you should probably pay $50/month for a reserved spot so your car doesn't get dinged. UPDATE 6-15-15 I got home from work and push the elevator button in the parking garage. The button lights up but after ten minutes of waiting with no elevator I walk up seven flights of stairs. UPDATE 6-16-15 I got on the elevator and pressed the button for the parking garage. The elevator goes up to the top floor, stopping at every floor on the way up. Then proceeds to go down to the parking garage, stopping at every floor on the way down.
Best view of downtown in the city