I have had friends that have lived here that I use to visit a lot, at first I thought this might be a place for me to move to years ago but after seeing that they don't take care of this place I rather not. One of my friends had a leak in her apartments from the pipes bursting and she had been telling them about the issue for weeks and it never got fixed in time, meaning she, her husband and kids hurried up and got out of those ridiculous over priced apartments. You can't hardly see anything in the dark outside because the lighting is terrible. To me they look like the perfect place for some crazy person to grab you at and no one will ever know. Oh and trust and believe they will go up on your rent with a quickness and will still ignore maintance issues. This place is ridiculous and I am so glad I changed my mind about moving here. Quail Lakes, this place should be called Quail Fake, because that's exactly what it is
I've been here for a full 12 month lease. It's a decent place with decent rent in a relatively quiet neighborhood. They do nothing to help with a stalker that showed up from Edmond though and I had to jury rig a light clasped to the rain gutter over my parking area to set up cameras since they wouldn't replace the bulb in the off-sized empty socket for months (They told me a licensed electrician has to do it). The gate has been broken for months, too, keeping residents out quite reliably, so they opened the gates to all access and the stalker had free range. The maintenance manager could have provided a statement giving collateral evidence of the stalker stalking but "didn't want to get involved." Not the best people. Count on them to give you a decent place at a decent price, not to help you with anything important. Keep in mind that if anything breaks you just might have to fix it yourself. They are generally timely with appliances when you mention money ("I'm paying for this as part of my rent and legally I should have it...") and the Better Business Bureau.
DO NOT LIVE HERE! This was the worst experience I have EVER had living in an apartment. The maintenance staff take their sweet time getting work orders completed. Non of the policies are enforced. The walls, windows and doors are not insulated properly which meant our utilities were ridiculously high. Neighbors were loud but even if they werent loud the walls are paper thin and you can literally hear word-for-word what the person in the next apartment is saying. The pool is a joke! We lived there for 2 years because we were trying to buy a house, that whole time the sauna and the indoor pool area NEVER worked properly.When we finally moved out, they charged us for EVERYTHING that was wrong. Also, we are now paying $20 less each month for a 4 bedroom home that we OWN! They are overpriced! Terrible service, terrible staff, terrible space! Under no circumstances should anyone rent here!
Get what you pay for. Everyone has been great here, maintenance has been timely, questions answered adequately. It is a bummer that the tanning bed does not work but if you moved here for a tanning bed, your priorities are out of order. The pool is almost always busy with people and so are the basketball courts. They are not new apartments so things are not perfect, but overall I am very happy i chose to live here.
This place is a dump!!! I was promised counter replacements, trim work fixes, calking over spill removal and a chain lock. They move pretty fast on major issues but keep REALLY dumpy grounds! There are many apartments that are vacant, open wires on phone and cable TV polls, rocks missing from the Facade all over the place, grass that isn't mowed, landscaping issues with railroad ties rotting and falling apart, pealing paint EVERYWHERE on the buildings, nails from roofers laying in the parking lots and MANY MANY more problems that are IGNORED! On top of all this, the management people are friendly in the beginning...... Then when you have an issue they act like they are totally correct! I inquired about why the grounds weren't mowed in two weeks and Isha gave me a VERY LAME excuse. I'M OUT OFF HERE! DON'T BE FOOLED BY ANYTHING AT THIS PLACE! DON'T EVENT LOOK AT THIS PLACE!!!!!!!!!! The management company that owns this complex must be BLIND!!!