My husband and I just moved herE from the east coast, and so far we are really enjoying our lease at Saddle Creek. Jeff and Kelli in the office have been a joy to talk with and very helpful. I have emailed the office a few times with general questions, and typically there is a fairly decent reply time. A member of the maintenance team, (I wish I could remember his name!) came after hours for a minor maintenance issue, out of courtesy when we didn't expect anyone to come until sometime during the week. He was in and out of here in minutes, and didn't seem bothered at all about the call. So far, so good. The apartments are located in what feels like center of everything, so we haven't had a hard time learning our way around town. We applied, got approved, and moved into our apartment in 48 hours or less. We couldn't have picked a better first home in Michigan.
I just recently moved here and absolutely adore the community! Everyone is so friendly; I finally feel like I'm home! The office staff is exceptional and Teresa walked me through every step of the process. She's such a sweetheart - I couldn't have done it without her. I highly recommend! Look no further for your new home.
my husband and I moved into Saddlecreek Apts in June 2015. Teresa and Kelly in the front office was extremely helpful in helping us decide what lease that we needed. Since then they have answered all questions professionally and could not have been more polite. We have had very few maintenance issues but when we have Randy and Russ have been there in an appropriate time frame. In fact as long as the entire staff is here we will also be here.
Staff (especially Teresa ) are very friendly and the maintenance crews act quickly. cozy communities. you will love it!
For being one of the most expensive apartments in Novi, they are definitely not the best quality. The floorboards throughout my apartment have serious water damage, my "update" was cheaply done, and there are bugs (spiders/ants/roly poly bugs) EVERYWHERE that I cannot get rid of. I have sprayed multiple times and put out traps. When I finally got fed up and complained about how disgusting it was, I was told that pest control only comes twice a month and I would have to wait. They came and it hasn't gotten any better. Very thankful that I only have a four month sublease here because I am ready to get out! There are better places to rent in the area.