I have lived here for a little over a year. In that time I have had peace of mind. My apartment, moving in was very clean. No issues with bugs. My neighbors next to me and below me are very kind and quiet. Office management has been nothing but nice to me. If I wasn't moving out of state I would never break my lease.
This is worst place to live , never ever move to this apartments , they are maintaining the green grass and pool to attract the new customers, but once you are in they don't give a dam to you. You can keep calling the emergency contact but nobody picks up the call or no option to leave a message, I want to say all the xyz about this apartments, but controlling myself. Staff talk nicely when they pickup call , but nothing moves forward, maintenance is worst i have ever seen in my life , Property manager is shameless , they don't respond to you at all and don't care about residents, I lived for 3 months without ac in master bedroom as they say that all of their apartments have this infrastructure problem and management never talk to you even on several follow ups. If you call maintenance 2 times they will show you attitude. To get fixed one small thing you have to wait 15-20 days. Never ever take apartment in this community , the positive reviews posted here are mainly from there office staff. So don't get mislead by those false reviews. Worst Staff, Worst Management Worst Maintenance.
This is a terrible apartment filling with the worst management - My friends are visiting me in the Christmas, they are planning to stay with us and by that time I should have moved to a two bedroom unit as the agreement with San Valiente earlier. Next: 1. the planned room was cancelled without notifying me 2. I was put into another unit which I don't like the location without notifying me 3. I said I don't have problem with that and I can wait until finding another unit with which I'm satisfied, just because I was trying to understand from their angle. But my friends are coming and I have already bought all the stuff for them to stay with us. I just need a vacant room to stay two nights. Otherwise the change by San Valiente ruined my Christmas plan. 4. The agent said she could ask the management if they could provide any guest room or vacant room for my friends to stay. 5. Then I was told there is no guest room available as it is the Christmas season ( I highly doubt that!) 6. Then I asked if there is any vacant room as they have lots of units that are still available for rent. I talked to the assistant manager Treasa... 7. At first they said they don't have the vacant unit. But after Treasa talking to her manager, they said they have, but they will charge me money if I want to rent it. And she denied they cancelled my two bedroom unit!!! 8. What the F***
Location and floor plans are good but management really bad and shady, most of the gym machines are broken most of the time. It's a lot of effort to get anything done in the office, we have left the apartments around 3 months back but still the settlement is not done and the advance payment is not returned. Staff doesn't answer the queries and manager is too busy to talk on phone, no responses on emails also.
Piss poor! I have lived here for over 3 years. In that time my rent went from under 700 for a 2 bedroom to over 1000. They claim its gated and has security but they don't. The gates remain open all day and don't close until around 7ish, and thats when the gates are working. Unlike the security staff who do not work at all. The office crew are generally very slow at getting things done, especially maintenance wise. This place IS NOT worth the money at all. Please save yourself the trouble and go down the road. On the up side the people in the office are nice and friendly but thats about as much praise as I can give this place. Daily we have bums going through our garbages and I have seen over 3 cars get stolen from this place. Rent here at your own risk, and don't say you werent warned.