I've lived here four months, which is nothing compared to how long some people have been here. I take it as a good sign that people don't want to leave after they move in. I read all the comments below me and found that they're all at least a year old, so I don't know if changes have been made, but most of them (except Pamela's!) are completely opposite to my experience. First, the phase II apartments are huge! They've got high ceilings, and a good-sized screen patio and storage room. The storage room has electricity and a light! It's true that a huge percent of the residents here are military. I think this is a benefit. It's easy to get to post and BAH more than covers the rent. I've always felt really safe and have spoken to others who moved here particularly because it was safer than their last home. It's set back in a residential area, but is still really close to Rosehill Rd, which gets you basically anywhere you need to go - post, Ramsey St, Skibo Rd....The area is totally bike-able and walk-able. There are multiple school buses that come by here; my only experience is the one that goes to Westarea Elementary. The bus driver is exceptional. She learns all the kids names and recognizes the parents. She'll wait at the stop sign if someone is running up the hill to catch the bus. She seats all the younger kids up front and will tell new kids when it's their stop. These people are doing the best that they can and I think they're doing pretty good. The management recognized me by sight after the first day. They have always worked with me and will make calls to the exterminator, neighbors, maintenance, etc. before I even leave the office. The office staff is always friendly and follow up with me. And the office is open on Saturdays! This is a huge relief for people that work 8-5 every weekday. Yes - things break because it is cheap housing. You get what you pay for. There is a reason they require property insurance to rent. There is a no-security-deposit option and rent can be paid online. I've always had prompt maintenance. The maintenance are all people I'd invite over and have a beer with. The main guy really knows what he's talking about and is always the first to make conversation - asking how my family is and joking around with us. My daughter adores him. He's given me so many tips and always reminds me to let him know if there is anything that comes up. He works 24 hours on call and lives in the building next to mine. Oh, and I've always gotten knocks with "Maintenance" called out. The only time that I haven't been able to get to the door before they came in was when I called out, "Come on in!" Considering we just got done with an inspection and the general maintenance havoc of moving in, they have been around a lot. Neighbors have been very nice. Many people will start chatting with you when you're walking around the place and wha-la! You've made a friend. Lots of grass, and picnic tables with barbecues are provided on the property. The playground is surrounded by a wall, which I like because then my kid isn't running away without me knowing it. The speed bumps really work - people don't speed in this parking lot! There is always an open parking space close to our apartment. There is a lot of dog poop, but that isn't the management's fault. And clearly when they try to enforce it, people get upset and complain on Google. The only salespeople I've met are the door-to-door meat salesmen. They don't come a lot and are always considerate and don't push; they leave as soon as you say no. The post lady brings packages right to our door and if we're not home, leaves them at the office. As long as you come in with a positive attitude, you should have a good experience here. I feel like there's a general recognition that everyone is only human and everyone has a ton to do all the time (residents and staff). Everyone has been very understanding and accepting. I personally think my friends living elsewhere are getting ripped off, haha. I would choose to live here again.
I would first like to start out by saying the staff are extremely rude and instigative. Enough about that. When I first moved to this complex, I had to argue with the neighbors about a handicap space (I am handicap), from that point I have went through the lake of fire and back. I have had two cameras missing out of my apartment, and was told by management, that they were offended when I brought it to their attention. No one has a key to my apartment but them. The next thing I would like to bring up is. I was in my home undressed, when my alarm went off. I threw something on and ran to the door, when I got there, maintenance was at the door trying to shut off the alarm and get his key out the door. I asked him why he was there, he showed me a work order from two weeks prior where the neighbors above me had let their dog urine on the balcony, so he was coming to check if they had cleaned it up good. Mind you this is the same neighbor (military) that got upset with me and told me he had a broke back, when I when I asked him to please stop parking in the handicap space (works everyday in the military). To continue, I told the guy everything was ok and that I was not dressed. He swore that he had knocked, funny thing is, nothing was on, not a TV or anything, and if I heard the very low alarm why wouldn't I hear his knock. Never mind that, why did he now yell maintenance when he did get in. Of course this was just enough drama for management, for them to total disregard my complaint, and tell me that had a right to come into my home any time they got ready. Tamarack On the Lake, is a Tomahawk on the Lake. I would not refer my enemy to this place. The only experience that I can see that the staff has had is maybe in a prison camp, because this is how they treat their paying customers. Also I pay my rent online to avoid them, and their unpleasantries, regardless of how many time I decide I want to add to the account their is a 15 dollar fee each time. Funny thing is I'm told and after reading past reviews at one time it was worst. I can't imagine. This is how they treat their paying customers, that pay their wages. What is this world coming too.
This place is not worth it... at all!!!! They enter your apt without giving you a heads up, and give maybe two seconds to answer the door before they just use the key to walk in. No joking or lying they just come in when they feel like actually fixing something. I had a bug problem, and went to the office and the darker hair girl asked me if I really wanted the exterminator to come out to my apt since the weather was getting cooler. Are you kidding me?!?!?!?!? If they include that service I should get it when asked. And she never sent the exterminator out to the apt! I don't know how many times I've asked for things to get fixed and nothing happens. Yes, this is a military gets town and yes people move all the time. But let's be realistic and smart. If it is a military move those giant moving vans are the ones that do the moving, not the soldier. And you will see movers bring stuff into an apt and soldiers moving out. This place is not worth it!!!! The staff is rude and incompetent. Just spend an extra $100-200 to live an place that will fix things that request, and are not always trying to take your money. Yes... this place tried to charge me money for a mass fee amount of dog poop on the premises. This place is not worth it!!!!
These are all old reviews. So here my experience so far. It's not a bad place to live. We like our neighbors and our apartment. We don't have bugs, but our air conditioner doesn't work properly. We have called the office, and there has been only one time they have been up here to check it. Not fix but check. I've called the office 3 to 4 times in the last week trying to get it fixed. Our pipe under the sink broke the maintenance guy was here in just a few hour's after I called the office he got here fixed the sink I asked about the air and he said no one said ANY thing about the air not working it's 97 out and my air runs at 85 my electric bill was over 300 bucks because my air runs constantly and hasn't shut off at all in the last month they say it's because we live in the 3rd floor lofts but the neighbors right next to us air works at 68 in theirs so it's not because we live on the 3rd floor I guess I will be calling the office everyday until I get answers or results. And will update my review depending. And to make matters worse I have a 6 month old baby who is fussy all day because it is to hot in here.
If you like roaches, rude staff, carpet that comes up everytime you vaccume and people from the surrounding area ruining your stuff then Tamarack on the Lake is the Place for you!!! Let me just say that the worst part about this place is how rude the staff is. Once my air broke and they told me it was not a priority issue. I would think that it being the hottest week of the year that maybe that should be a priority. I have also been treated like a child and had one of the workers in the office shake her finger at me and tell me know when i asked her a simple question! Highly uncalled for! oh and not to mention the relentles magazine sales people that the staff does nothing about.