I am a resident of Howard County and have been dealing with a horrendous issue: bedbug infestation and still suffering the ramifications until this day. My cousin and I were looking for an apartment where we could be close to family and work back in 2013. We decided to check out the Season's Apartments, located in Laurel, Maryland. We were first time renters and immediately appealed by the community and amenities Berkshire offered. Within two weeks of occupying the apartment, Karen noticed strange bites all over her body, legs, feet, arms, back which began to swell. We had no idea what the bites could have been from, perhaps a spider had crept up while she was sleeping. In the middle of one night, she lifts the covers and has bedbugs crawling all over her. Immediately upon finding this out, we contacted the property manager, Penny Bilawa which she tried to resolve the issue but ultimately this was never done. The apartment received over 8 treatments to get rid of these parasites but would not go away. We were offered a new apartment which we did not even occupy for two weeks. We could not take ANY of our furniture including couches, dressers, headboards even though we were given the okay, we STILL had full sized adult bed bugs crawling all over. It has been TWO years since we have dealing with this ordeal and nightmare. Not only did we have to leave all of our furniture which continued to be contaminated, we had to get rid of clothes and even resulted in missing days from work. I eventually needed to takes off work while working at an elementary school to prevent the risk of spreading this parasite. Karen had to go to urgent care since she had a reaction to the bites. After having their attorneys declare this matter closed after we terminated our new lease with no penalty towards us, we get a call a year later stating we were in collections. WE NEVER received any type of bill or even decided to pursue damages after everything we lost and all of the mental and physical turmoil we experienced. We are now pursuing to get this "outstanding bill" cleared-but also spread awareness of the poor treatment and service provided by the Seasons apartments and their attorney's. DO NOT RENT HERE, we would never want what happened to us here to happen to anyone else. The nightmare of bedbugs is real and will always haunt you.
I truly love living here at the Seasons. I've been here 3 years and have no issues at all. The maintenance staff can't be beat! Knowledgeable and pleasant to deal with, always. Always quick with a smile and a wave if they see you around the complex. This is the way business should be run. From the top, Property Manager, Penny Bilawa down. She will do whatever she can to make you happy here. I've seen and heard about how really wonderful she is and the rest of the great staff follow suit. I could have given 5 stars easily but, I believe there is always room for improvement. I just can't think of any right now. I have no intentions of moving for a long time.
Do not live here. I currently live in one of the apartments and I am looking forward to leaving. I am the 3rd person to rent 9525 sylvan still rd, apt Q in less then a year. The reason is because of the crazy lunatic beneath me in apartment P. She leaves her tv and music on ALL day and ALL night blasting. She has knocked on her ceiling/my floor like the crazy person she is even if you are sitting on the couch and just breathing. She has called the cops on me for being loud even though I am sitting down doing nothing with all electronics off including my tv. I have called the cops of her multiple times and she instead turns her lights out and acts like she's not home even though her tv can be heard blasting from outside. Cops are so sick of us calling on each other they said take up with management which don't give a crap when I tell them how crazy she is because they're happy that she's paying them. I have asked them to fix some stuff for maintenance wise, but they close my request and say it was completed when they never even came. I am currently writing this on my bed at 11:30 PM after she just started banging on my floor/her ceiling and I cannot put up with this any more. Do yourself a favor and find another place I'm already looking and would leave now if I had the money. I moved in august and every month cops are coming to us or her and it hasn't even been a year yet.
When my husband and I first moved in July 2012 things where alright but a few months after moving in things started to go downhill. Things started falling apart or just not working the way they should. When our lease was close to being up we wanted to move but due to me being pregnant and due at any moment we had no choice but to renew our lease. My husband got orders to Korea and we talked about moving me into a smaller place here at the Seasons. The people in charge where rude to us and made us feel like they didn't want to help us. The straw that has broken the camels back was when my house became invested with fleas. I asked the management to have the house bomb. They did not and because of it my cat died from kidney failure. They have since sent someone to flea bomb the house and I am doing everything I was told to do and the fleas are back. Our move out day can not come soon enough. If The Seasons spent as much money fixing up the places they rent out as they did making the grounds pretty and the gym maybe just maybe this place would be livable.
I'm actually living in the place and this place is MESSED UP. Lowest quality of service you can expect. Im just mad that I have to stay here because of the contract. Worst place ever~! Apartment manager ignore you and give you face smile. Management is poor as it can be. House I live? severe smoke odor, foul odor from drain that is back flowing the dirty water which they don't care. They just don't care~ get it? maintenance guys are out of control and schedule. they don't show up on time and don't know what they are supposed to do. I spoke to two of the supvisor and they are worse... oh my god... I'm praying everyday for patience.... Hope I don't see you here. Recommand this place?? what?!! here??? you sure you want to live here??? Its your life and risk.. so but why?