I am a resident at the seasons and I have had two major problems with this establishment. One problem which does not sit well with me is they set rules and don't follow them. I was told that each child 13 and up must carry an id to use the pool or an adult must sign them in. Where would a child 13 get an id from?. Many teenagers do not have anything to do and the pool is a nice place to cool off and talk with friends. My child is 15 and still needed me to come sign her into the pool. She had her resident card with her but when I arrived to sign her in I noticed that there were several children in the pool unaccompanied. There was a child in the pool unaccompanied because their mother worked at the establishment. She happened to be under 13. They give out resident cards and then want additional id. Why bother with resident card if you're going to ask for additional info. When talking to management and explaining there were several children out there without adults who were younger than my child who happens to be a teenager. The management dismissed my complaint and walked in another office. Public Maanagement training is clearly needed at the establishment becaused the individual clearly does not know how to deal with the public.
You know some people write bad reviews about this place and I can understand why, but personally I have enjoyed my stay...SO FAR. I have only been here for roughly 6 months and so far everything has been good. Few minor things, but maintenance fixed that for me pretty quickly so no big issue. The people above me are night owls and I can here them walking and moving stuff, but I can live with that because its not every night plus on the end where I stay its pretty quiet. Yes you do have your average "hoodlums" (not really just wanna be hard kids) walking around during the day, but what neighborhood doesn't? At night its quiet and I feel a sense of security if I walk out especially since I can see my surroundings at night when I am walking around. Would I recommended this place? Yes I would. How is the management team? I'd say pretty well organized. What is the community like? It's way better then most communities that I've seen (7.2 out of 10 for community rating). Also, for my final note, the convenience of nearby stores is good as well. I don't have to travel far to get somewhere.
This is the worst apartment/living conditions I have ever lived in. Water problems every 6 months like clockwork - have had cabinets falling off the wall due to not being installed correctly to the studs, ceiling has collapsed 3 times and currently have over an inch of water on the floor in my kitchen, flooding the dining room and gradually going into the living room. County is always called, they are fined for going against code all the time. Their maintenance department doesn't work on the weekends - it being Saturday no one will respond until at least Monday. They have a lot of numbers listed, and office hours but in reality no one ever picks up and responds.
I truly love living here at the Seasons. I've been here 3 years and have no issues at all. The maintenance staff can't be beat! Knowledgeable and pleasant to deal with, always. Always quick with a smile and a wave if they see you around the complex. This is the way business should be run. From the top, Property Manager, Penny Bilawa down. She will do whatever she can to make you happy here. I've seen and heard about how really wonderful she is and the rest of the great staff follow suit. I could have given 5 stars easily but, I believe there is always room for improvement. I just can't think of any right now. I have no intentions of moving for a long time.
I am a resident of Howard County and have been dealing with a horrendous issue: bedbug infestation and still suffering the ramifications until this day. My cousin and I were looking for an apartment where we could be close to family and work back in 2013. We decided to check out the Season's Apartments, located in Laurel, Maryland. We were first time renters and immediately appealed by the community and amenities Berkshire offered. Within two weeks of occupying the apartment, Karen noticed strange bites all over her body, legs, feet, arms, back which began to swell. We had no idea what the bites could have been from, perhaps a spider had crept up while she was sleeping. In the middle of one night, she lifts the covers and has bedbugs crawling all over her. Immediately upon finding this out, we contacted the property manager, Penny Bilawa which she tried to resolve the issue but ultimately this was never done. The apartment received over 8 treatments to get rid of these parasites but would not go away. We were offered a new apartment which we did not even occupy for two weeks. We could not take ANY of our furniture including couches, dressers, headboards even though we were given the okay, we STILL had full sized adult bed bugs crawling all over. It has been TWO years since we have dealing with this ordeal and nightmare. Not only did we have to leave all of our furniture which continued to be contaminated, we had to get rid of clothes and even resulted in missing days from work. I eventually needed to takes off work while working at an elementary school to prevent the risk of spreading this parasite. Karen had to go to urgent care since she had a reaction to the bites. After having their attorneys declare this matter closed after we terminated our new lease with no penalty towards us, we get a call a year later stating we were in collections. WE NEVER received any type of bill or even decided to pursue damages after everything we lost and all of the mental and physical turmoil we experienced. We are now pursuing to get this "outstanding bill" cleared-but also spread awareness of the poor treatment and service provided by the Seasons apartments and their attorney's. DO NOT RENT HERE, we would never want what happened to us here to happen to anyone else. The nightmare of bedbugs is real and will always haunt you.