If there was a way to give less than one star i would the monstrosities this establishment put me and my family through were endless. Not only do they lack personable and resourceful management but they also find any which way to squeeze money out of you. I went an entire year with a broken A/C unit many were breaking throughout the complex so it was a long wait before maintenance would get to me in the back building with no shade blocking my patio door. Temperatures in the Apartment reached 90 degrees + i had to remove myself as well as my two children age 2 & 4 from the home and sleep on a couch for over three weeks before any attempt to repair was made. I went 5 weeks with no working garbage disposal because this also broke down during the summer. The heating element on my Hot water tank conveniently located below the frozen A/C pipes had gone out my first month moved in It was a month before the part was swapped. The Heating element went out throughout the entire spring/summer any time the A/C was turned on because it would freeze the pipes.I electrocuted myself push starting the water heater as i was instructed by maintenance to do 30 minutes before i needed water...My Electric bill ran $198-220 a month. My 2 year old suffered a leg injury we lived in the back where it is dangerous to walk through (this neighborhood is BAD) it was pouring rain and i could not get his cast wet and parked in a parking spot apparently recently marked as a no parking zone for unauthorized vehicles and was towed away by a man in a city 45 minutes away that was unreachable and not even a licensed tower he rented a lot on Broadway and parked cars there and charged $250 to get it back! They never towed anyone else s vehicles and the drunk account did show up on my door step (she was partying underneath us) and rectify the situation. The original unit i was set to move in burned down and i was moved into a filthy apartment with holes in all the linoleum missing fixtures missing blinds and a DEAD Bird behind my refrigerator I literally had to cut part of the floor off because maintenance never came to fix it. They forgot to transfer my first months rent to the new apartment and charged me late fees upon late fees at the new one because i refused to pay them twice. They finally found it in April of 2014 my move in date Nov 18 This establishment has the most incapable staff it is really mind blowing. They allowed a 13 year old boy to be assaulted in a pool by a grown man and never even called the police just remarked they were not the baby sitters. They show you these amenities and this nice SHOW APARTMENT and move you into a outdated unlivable High energy cost apartments. Paula the "New manager" put me on speaker phone in her office when i was asking her where the charges came from on my account and tried to degrade me. They do not lease homes they are slum lords and treat tenants like peons in their monopoly game of run down units. I should only hope that someone calls the health department and gets these people shut down. SO you may also look up my complaint to the Better Business Bureau Because when my lease was finally up and i had told them several times and was told i was okay to move out my thirty days notice was accepted and i am unable to remember but i recall leaving a written notice with my key they charged me another months rent for not writing it although they verbally okay-ed me and sent it to collections without notice to me which is a violation of Fair Credit Reporting Act and claimed i did $600 worth of damages to this apartment but they lacked visual evidence of $600 worth of damages that didn't match up to the damages already there on my walk through. SO IN CONCLUSION LOOKS ARE DECEIVING DO NOT RENT HERE !
when I first moved in everything was good until we realized that the apartment was NOT taken care of there were cracks all over the walls that they tried to cover up with a small amount of paint, the stove is very old for 1 and secondly it didn't even work correctly! the door to the apartment is a fire hazard because of the fact that it does not open correctly, we have to use all of our strength to get it open and sometimes it takes more than 1 person! The management is very rude and unprofessional, thinking its okay to make false accusation and tell tenants personal business to other tenants. they also tell you you will pay one amount and then change their mind and say you owe MORE! even though the prices are great and they allow large dogs it is NOT WORTH IT. look somewhere else.
We live here currently, we paid rent for November and then got an email saying that we owed money. I went into the office and they tried to say that our rent is now 615. I asked to see the lease and they couldn't produce one. The dumb blonde in the office tried telling me that we think we are better than the other residents because that is what they all pay. Huh?? Show me the paper where I agreed to 615 a month....oh that's right you cant. Then she tried to tell me that a sticky note that they have in our file is going to hold up in court, they have a paper that has white out all over it and says this is what we agreed to...ummm no. She then said that the lady who worked here wasn't very reliable and might have destroyed our lease because she messed up on the pricing. We had to buy bug spray because when we moved in there were ants EVERYWHERE! I went in to tell them and oop guess what...they gave my sticky papers to put on the floor. -_- how is that going to help with ants???? Then to top it all off there was a shooting right above us and there is still blood EVERYWHERE!!! They haven't cleaned it at all. My fiance got bronchitis from cleaning the furnace that wasn't cleaned when we moved in and carpet staples all in the floor...when we vacuumed on the first day there was dust and who knows what that came up. We have huge red stains all over the carpet and crayon on the walls...the place is a dump!!! My fiance works from home and sees people dumpster diving daily and trash left everywhere not to mention all of the gang graffiti and cars getting vandalized. The management is incompetent and the blonde is a real special one. For heaven's sake...don't move here!!!
These people are idiots. Talked to four different people, got different information from every single one of them. When I went to look at one of the apartments, there was a horrible animal/dog feces smell to it, looked like kids had scribbled with crayons on the outside walls of the buildings, and the walls are so thin you can hear EVERYTHING. These owners are really proud of their apartments, and want to charge a premium price, but they are NOT worth it. In addition, the management is RUDE.
So, recently my husband and I thought we wanted to live at the shore apartments, well I was wrong! My husband called days prior to obtain information that was particular to our situation, to be guaranteed certain information and wrong details. He spoke to a nice gentlemen named Tommy and Cindy. Any who went to visit the apartment complex liked it, everything seemed great! Got the applications home, and it was a totally different story then what was told to us over the phone. So, we didn't think nothing much of it decided we would call in the morning. Well, needless to say we didn't get the same previous people that were nice, I got to speak to a young lady named Laura I believe, and the best she could was tell me, thats what we have a application doesn't matter what you were told. Excuse me? And she proceeded to insult me with different scenarios saying if I got a apartment somewhere else and my husband got one there it would be two different outcomes? I'm MARRIED. Not sure if you know what that means? She was unprofessional and very rude! Over talked and didn't really care. BEWARE before you consider this complex!! they just want your $35.00 application fee per person and they'll decide what to do with you from there. Also the best the lady could come up with over the phone was, "thats how all apartment communities do things" no sweetie they don't. I visited quiet a few and they were far from you guys and thank goodness knew how to treat people with respect and customer service skills were amazing! You should take NOTES.