If I could give this hell hole ZERO stars, I would. The management is absolute garbage. I am now for the second time being hit with unwarranted late charges after the online payment portal would not allow a payment and the office was closed on the last day to pay rent. Our contract states, "for your convenience, there is a collections box at the management office to submit payments after normal operating hours." When my boyfriend addressed that there is, in fact, no drop box at the complex, the property manager replied that they decided to get rid of it. (Similar to how they decided to get rid of package signing amenities and similar to how they just decide to not pick up the phone or return calls/emails during office hours or otherwise) Unsurprisingly, they have insane employee turnover. I cannot think of a time in which I have walked into their office the seen the same employee more than once. When I addressed the fact that they must have awful reviews because of how terribly their property is run, the manager actually laughed in my face and said they had great reviews...... I don't think so ma'am because I am clearly not the first person to have such issues. PLEASE save yourself the money, time, and stress and do not DO NOT do not even give them the benefit of an application fee. Waterford Park and ZRS Management are a disgusting excuse for a business.
When I first saw this place I though it was perfect, but it turned ugly very quickly. Management took my money but never called to let me know whether or not I was approved until I stopped there two days before the "expected" move in day to figure out what was going on. They are the most unprofessional rental community that I have ever had to deal with.
Don't expect to get any sleep here unless you work a regular 9-5. They constantly schedule loud and obnoxious work orders at their convenience early in the morning.
Ashawnta is ghetto she hates where she works at so she is extremely rude to customers. Never going there again .