The room was very small and with much noise from the freeway 40 feet away. On the first night we asked for another room on the other side of the hotel and we were told no. The second night we begged for a room on the other side of the hotel, as we had not slept a wink the night before, again we were told no. By the third and last night we were happy to leave. We should also mention that the parking is valet parking, your car is driven to the basement of the hotel which is maybe 100 feet away. When we picked up our car the next day, the seat had been changed to accommodate a larger person, the mirror inside had been changed and the mirrors outside had been changed and their was a different scent inside the car. I believe someone took our car for a long ride during the night, no way to prove it, but my instincts tell me that is what happened. This is not a hotel I would stay at again. Robert Roy

So I randomly went to go spend time with friends in LA (from Vegas), and found this gem. The front desk staff was awesome especially Cara! The rooms were some of the best I've stayed in (remember I"m from Vegas and have stayed in suites). The restaurant is amazing, has a great view, reasonably priced, and again awesome staff!! I was worried it was going to be too far from West Hollywood but not at all. It was a really quick drive over there. I was also worried about the noise from traffic. HA! Not a problem. This will now be my new vacation spot for sure!

My wife accidentally booked the wrong night at the hotel. We called to see if they could fix it. Unfortunately they had already charged her for the previous night. They went on to say that they were all booked up and they could not do anything about it but they could get us a room for around $250 for the night we needed.

Upon arrival we were not greeted at the valet; infact we unloaded our own bags and brought them to our room. The front desk provided us complimentary breakfast vouchers with 2 complimentary drink vouchers for the poor service at arrival. Our room was nothing short of a Motel 6 that had a new bedspread. It was small and outdated. We decided to go to the restaurant and order a drink to relax. As we were poorly greeted there as well we started to feel that this was the normal etiquette of the hotel. We ordered 2 martinis from the bartender and provided him our drink vouchers. He was quick to point out (Literally) that the cost of out drinks were more ($2.00) than the vouchers allowed. Then proceeded to let us know it was not an issue. We went to dinner that evening away from the hotel. As we arrived back we were the only ones around. The valet forcefully and very rudily pushed our driver out of the hotel drive telling her that she was in the way. Funny thing was, there was NO one around. At that point I'd had it with the overall rudeness of the way we were being treated and now other people. I voiced my frustration to the valet and asked him why he is being so rude to her? At that point he became beligerent towards me as if I had done something wrong. As I walked inside the front desk guy who looked as if he had not taken a shower or was even presentable to work at a hotel approached me. He asked me very sternly what my problem was? As I told him he was also rude and we were tired of being treated so poorly that is when things escalated. He basically followed us to the restaurant and to our room with security and threatened to call the police if we did not leave. Apparently they do not take to kind to being approached back. He was very rude to me and my mother and we were kicked out of the hotel and our room and yes, they charged us. On the way out another customer was checking out and proclaimed that he knew exaclty what we meant by saying how rude and poor the staff were. I am convinced that these "exceptional" reviews on here are not valid from actual people who have stayed at this hotel.

Please see my recent photo of the amazing view! Our server was great! He gave us the wrong drinks then promptly ignored us. Stuffed into a corner, under an ac vent, next to a highway, with a view of sheer fabric facing east made this a memorable experience, one I will soon not forget. Thank you Angel hotel. Send my regards to Lucifer. UPDATE! He just stomped on my foot. Yippee.