My review is based off of my experience and confirmed by residents I have grown to become friends with. It may not be everyone's experience, but it will be worth a read if you are considering moving to this apartment building.Nontheless, it will definitely be WORTH THE READ. I will start with a positive. The area is cool ! That is truly why some places are able to charge so much because you re right next to the prestigious JHU. Lot of homeless asking for money, but that's the city. Nice little eateries and book options and Farmer's Market. Also, the property manager is very nice and helpful. Even if at some point you are getting on her nerves, you will never know it. She maintains propriety and is a very nice person. I would never recommend for anyone to live in this building until they start truly investing the property. For what your rent, bills and hidden fees will amount to, there are better quality places to live in Charles Village. On my move-in day, my sister found a dead roach in the cabinet. I have seen more insects but they cover pest control, (I wonder why). There is very poor ventilation in the hallways, smells are often trapped with heat causing one to sweat just from opening the door. The old paint in the sink peels badly and there is absolutely nothing you can do about it.It is hard to clean off and is very unsightly. The building is very old and therefore, I'm willing to bet that the mixture of the chipped paint in the sink mixed with dishes you eat and drink from cannot be good for your health. There is also a relentless red rust in the shower/bath tub. It will not go away even after you "clean it". When I first moved in, I had to put in quite few work orders things like the closet door falling off, handles on the cabinets, and all of a sudden my water would not stop running. If they put you anywhere near a trash room, you will more than likely have nets in your space because I did! The air conditioner filter fills up quickly and dust will blow through your apartment. This, in addition to how dusty the apartment can be itself, especially without carpet. And depending on where you are, I wasn't even halfway up the building, you can get very poor air circulation, causing you to run your AC for a substantial amount of time.$$ Parking is something like $180 per month! And if you street park, you will have to pay and tickets are NOT cheap and the meter maids are NOT slow nor forgiving. The only free day is Sunday and the other days after six pm. In the area, through no fault of the apartment building, car break-ins are common. Therefore, no one can guarantee the safety of your car. My friend's window was completely broken along with 4 other cars on the street and no one was able to do anything. Make sure you read ALL of the fine print in the lease. Make sure you actually obtain a copy of your lease. If the BGE bill isn't in your name, it is an additional $50 a month. Also, think you might want to terminate your lease early? Think Again! Most places charge you a standard two months rent. The Marylander charges two months rent PLUS an additional termination fee equal to two months rent. That's four months rent! No further comment on that one. If you are late on anything, please expect to be charged an amount you will not enjoy. As previously stated, this place is not horrible but my experience with this place was anything but enjoyable and I feel a waste of my hard earned money. I work full time and I am also in graduate school. It is a shame that for as much money as I was spending, I was uncomfortable in the place I called home. I would do thorough research before you think about signing a lease here.I only covered problems I believed were extra noteworthy.
I have been at this apartment since 2007 just because its near my workplace. I have not seen much improvement since then other than a paint job a couple of months ago. I can easily tolerate the shortcomings of this property but to me a lack of disregard to my mail/packages is unacceptable. I am relieved to see that I am not alone on how I feel about this. Totally their is inefficiency in handling mails. They argue that along with the fine print that renters assume the risk of losing mails. But signing off packages without making sure its actually dropped off is unacceptable. I am looking forward to moving out soon. And just to save you the headache I won't be happy recommending this place. There are better properties around the area.
I signed up for Google plus just to let people know how horrible this place is. A bit lengthy story of mine but worth reading it to get an idea. Straight to the points. 1. Clunking noise AND Worst management AND maintenance: they toss the issue between them, like, go and talk to management, then management says, go an talk to maintenance. There was a major clunking noise coming from the wall -from the apartment itself not from neighbors - whenever steam heater comes on. It was so loud to keep me up all night. Very hard to pin down the problem, because the noise only comes at nights and only when the heating is on. So I recorded a video to show when and where the noise is. I showed it to management, and they place a 'work order'. I said to the management multiple times that I only hear it at nights, so there is no point for maintenance guys coming for a check during the daytime, because they won't hear it. Not surprising, they come in during the day, and say 'Uh, there is no noise'. Of course not! So I told them directly that I only hear it at nights, so when I hear it, I will call you (the resident maintenance guy). He says ok. Next day, I hear the noise so I call the guy, He comes in and agrees that there is an issue. He says he doesn't know what to do, so should have his supervisor, Niel, to have a look at it to figure out what to do. And then a week passes by. They do NOTHING. So I go back to the management and tell the whole thing. They place another F**ing WORK ORDER!! So I tell her again, that it is useless...so give me a phone number of Niel so that I can talk to him directly. She won't give it to me, but just makes another call to the resident maintenance guy. NOTHING HAPPENS. Then somehow, I met the resident maintenance guy in the hallway, and tell him, 'Why did you not do anything? you said you and Niel (I never say this guy, don't know he even exists) will look into the noise issue' He is like, 'Oh, I said I will ask Niel to see if he HAS TIME TO LOOK AT IT, NOT THAT WE WILL LOOK AT IT'. WHAT??????????? F**king joke!!!! I ask him to make a phone call to Niel right now, he simply wouldn't do it. He PROMISED to have a look at it some time soon. A month has passed since then, and I STILL HEAR THE NOISE. Finally I decided to contact Baltimore city council to request an inspection of structural damage. If inspectors find an issue, the morgan properties will be fined. 2. Inefficient staff in mail room I had 2 occasions in which I was told there were no packages for me, and turned out there were. First occasion, a friend of mine sent me a pumpkin cheese cake by usps, and tracking number indicated that it arrived at the apartment. I go to the mail room and claim my package. He says, there is no package for me. Next day, again, no package. It turned out, there was the cheesecake delivered and misplaced somewhere, they couldn't find it! By the time I opened it, it had molds in it. Second occasion, I had an important document delivered from government office by usps. The exact ssame thing. Tracking says it is here. The mail room staff say it is not. It turned out, again, that they placed it somewhere invisible, and couldn't find it. As you can see, this apartment is barely operational.
Awful place, terrible management, weird/rude security guards, inconsistent heating, roach problems in the hallways, bad-smelling hallways due to a lack of trash chutes. Don't live here. They make it look much nicer than it is online. There's lots of hidden fees in your bill, too. You can find better living arrangements for less. The only nice thing about this place is the location.
I can only say, according to my 5-year experience as a tenant here, the service becomes worse and worse. The worst service is the frontdesk, where we pickup our packages. Now there are about five people handling packages, but the service is much worse than before. Usually it is impossible to take the packages on the delivered day. Those guys make every kind of excuse they can create to keep you from your own packages. The most frustrating thing is that you can see the items you have been expecting but you just can't get them! Also, the rent for the 2-br increases insanely - continuously by $200 these two years. I don't know who makes this stupid decision. I won't recommend an apartment with a bad trend, a really bad bad trend...