WATCH OUT FOR MANAGEMENT!! The location of the place is good, the place is nice, BUT I don't recommend to international travelers, who can not deal with very nasty, and not helpful management office. Since they put up "Welcome" sign in many languages, I introduce to my friend from Japan to stay at this place for 1 month spending about $7,000, but they have such a horrible customer care whenever I visited her like following... 1) They did not have her name nor key ready when I took her there at the first time. It was partially due to using an agency in between, but they should have check with the agency who is coming & when. They don't really have computerized system, so I had to ask them to look into paper files. They made us wait half hr at lobby till they can find it to check in. 2) Then, they did not apology what happened (just made excuses) nor did not even offer to help her carry her luggage nor cart. 3) After I asked the front desk person to come help her, he did not even bother to show her the room, how to use any electronics device in the room until I asked him to do so. In addition to that, there is no explanation how to use the room even in English. 4) The Chinese management lady, Lacy, did not check the computer to make sure her stay was extended and came up to my very quiet friend, and screamed at her to get out from her apt next day. Lacy found out my friend who was frightened, (understand, but) do not speak English well, she rolled her eyes and asked her for agency's number (which c should have it & called before she did this to the GUEST!). And when we asked her to check the email for the confirmation of the extension, she found the email from agency, then let her go. Of course, there are no apology from her. ... Finally I called this place to complain, and Sales Manager, Katiria, was very nice to help my friend from these abuse. But I wish nobody has to go through this trouble, so that they can simply have a good time in NY. pros: good location, new room, there are some friendly staff cons: bad management, no 24Hrs security system, laundry is small & need coins, Window does not open, construction noise

Muy buen lugar para hospedarse en New York