this place is ridiculous, especially the management and leasing office. All the legal documents you signed with them, guess what, they can revoke anyways they want. You better save a copy in case they later file you a lawsuit. They never try help you, but trouble maker. Very UNPROFESSIONAL AND UNORGANIZED place. Most important, when you try to figure out one thing, different "managers" will give you all the different answers. BUT you are the one who needs to take all the responsibility. That's how this place work. PLEASE RECONSIDER!!!

I wish there was a 0 star for this place!! All these 5 star rating are fake just click on their accounts and you'll see how made up they look with 3,000 reviews. Let me start off by saying the service is TERRIBLE. They keep avoiding you and ignore your calls or pass you around to other employees but one thing they are good at is making sure you pay your rent. They invest more time in trying to advertise the place than run the business. Random fire alarms go off ALL the time or at least 3-4 times a week. Brian Laleman's review gives the most accurate description of this place.

Like a bunch of people, I fell for their gimmicks...but never did I realize how important the management experience could mean while living in a college complex. For those who think you can just go on living and not have to deal with them you're wrong....management MEANS A LOT!!!! and the people managing the lorenzo are truly horrible people. They are slow, self-centered, low-life people who are solely focus on getting your signature on a paper. Don't buy into all the amenities and crap. If i could repeat my college experience I would have never chosen to live here. It looks pretty from the outside, but is completely idiotic on the inside. You have people getting into lorenzo that shouldn't be here (last year there was a shooting by my apt), the staff has a cumulative IQ of 35, and I can go on and on...but at the end of the day I just hope you read this honest review from a real resident who has actually experienced lorenzo and stay away. Maybe it'll make them wake up and get their game together before renting out to students. Go to Icon or Gateway (I wasn't a fan of gateway, but it's a hell of a lot better than Lorenzo imo)

My experience at USC has been amazing. I would suggest to reach out. I love how fast maintanence is.

I truly believe the main priority of any business is to make the customer happy. Offering a place to live is only a part of the deal. It would be great, if the Lorenzo focused on making residents’ lives easier. The are a lot of unrighteous charges. $75 a key (retail price $5. If you don’t believe I have 5 and I would be happy to give you one), $75 late payment fee (when you payed on time and can prove it), $25 Non-sufficient-fund fee (when you have a bank statement saying otherwise. Nobody cares), $25 towel-on-the-balcony fee (This is ridiculous). The security people and shuttle drivers are amazing. They deserve a lot of respect. Management could improve though. I believe they need to understand that they can loose $75 in pure profit from charging you for no reason today than loosing a customer that pays $12k a year. Simple math. My prescription: -go back to school and take some business ethics classes or just grow up and be a positive and respectful human being. This took too much nerves and energy. Stats: during the 2.5 month living at the Lorenzo, I spent over 10 hours dealing with unnecessary things. Stay happy and make a good housing decision ;)