I live here, and it is terrible. Not one person on the staff acts like they have any training or care about the complex. Problems are never solved and they turn a blind eye to everything. Horribly trained staff. HORRIBLE. I had a dryer that was sparking, smoking and catching fire. I asked them to replace it, and they send their "trained" staff to take care of the problem. They said that the felt in my drum was causing the problem. Obviously this wasn't the case, because my dryer still sparks, and makes horrible noises. I haven't been using the dryer and have been forced to rely on drying my clothes in my apartment. People leave junkers in parking spots, and there is no available parking. People litter their trash and the place looks horrible. They also have a no smoking policy that is basically a joke. People smoke, leave their cigarettes everywhere. They charge for a "valet" trash service that is the worst company ever. You also cannot say you don't use it, because they charge you regardless. All they want is money, and they don't care about tenants. Our above neighbors basically are loud all day. We knock and ask for them to have some common sense. The complex says that we cannot do this, and marked us with a violation on our lease, saying it is harassment. So they get to be as loud as they want at all hours of the day and night without consequence. Everything about this place is bad, the people, the employees, and all of their so called "rules". There is no compassion here. Please don't move in here. We made the mistake of becoming another victim of this renting system. They know people want to live here because of the schools and take full advantage. There is still so much wrong with this place and we are stuck for another year. I don't want to write anymore, and there is still so much to complain about. THIS PLACE IS A JOKE.
Things I like about the apartment complex. They look nice on the outside, and the apartments themselves are fairly nice for apartments. The staff is very nice and friendly in general. What I really love about this place is the maintenance staff, they are always super helpful and friendly. There is an emergency line as well, and I called when my heater didn't seem to be working when it went from 70 degrees to 10 over a 24 hour period. Someone came within 10 minutes to fix it. Things I don't like about the apartments. The recycling and garbage area are constantly a complete mess and dog owners do not clean up after their pets very well (this has more to do with lazy people though). I was worried about noisy dogs, but as it turns out there are not many barking dogs at all which is great. There are however herds of young children that run wild around the property screaming and yelling most of the time. I have given up on trying to take naps on the weekends. Also, you must pay for parking if you want an assigned parking spot. If you don't have an assigned parking spot you will end up having to park pretty far from you door step if you get home too late.
Best apartments ever. Friendly staff, quiet and affordable.
I've had nothing but great experiences here. The staff is always willing to work with you when life happens, and the maintenance staff is prompt and responsive to repair requests. It's in a great location and is well worth it.
I am a former tenant of Dartmouth Woods and I would absolutely recommend this property to others. The complex is clean, quiet, and unbeatable for the price. Management and maintenance staff have always been polite and eager to help. I will say that, because the complex is corporate-owned, management is less apt/able to be flexible with needs (transfers, lease exceptions, etc.). However, if you abide by the terms of your lease, this will not be an issue. I tend to believe that those with negative opinions speak more loudly (i.e. write more reviews) than those who are satisfied. I am writing this review to (hopefully) provide a more even perspective on the issue. Again, I would absolutely recommend Dartmouth Woods to anyone looking to locate in the Lakewood area. You really won't find a better complex for the money. Todd and the rest of the staff are excellent and I couldn't have asked for a better experience during my 12 month stay.