Things I like about the apartment complex. They look nice on the outside, and the apartments themselves are fairly nice for apartments. The staff is very nice and friendly in general. What I really love about this place is the maintenance staff, they are always super helpful and friendly. There is an emergency line as well, and I called when my heater didn't seem to be working when it went from 70 degrees to 10 over a 24 hour period. Someone came within 10 minutes to fix it. Things I don't like about the apartments. The recycling and garbage area are constantly a complete mess and dog owners do not clean up after their pets very well (this has more to do with lazy people though). I was worried about noisy dogs, but as it turns out there are not many barking dogs at all which is great. There are however young children that run wild around the property, and since there isn't really a place for the kids to play, they play in the parking areas around all the cars. Also, you must pay for parking if you want an assigned parking spot. If you don't have an assigned parking spot you will end up having to park pretty far from you door step if you get home too late. The valet trash service was a completely stupid and useless thing to make us pay for every month. Have fun waking up at 7am to put your trash out and make sure you have only have trash on their 4 days a week schedule, OR have fun paying 20 bucks a month while you continue to take out your own trash. We were there for about a year and a half, and when it came to renew our lease, they wanted to raise the rent by $300! We had to negotiate and it was raised by $150 a month. I don't know much about apartments, but that was a huge increase for us. Bottom line, its a corporate owned place and you can feel it.
Dartmouth Woods has met all of our most important needs! It is safe, clean, smoke-free, conveniently located, quiet, and has a small community feel. It seems like the office staff even knows everyone by name. We have had some unique situations pop up, but the staff handled them with ease and went above and beyond to rectify the situation for us. I feel very taken care of!
So so apartments, had alot of issues with the racoons terrorizing us and the other people who live here during mating season. I watched some lady get chased off by a huge scary racoon when she was trying to take her trash to the dumpster. I also was chased away in the parking lot by one and it almost attacked my poor dog. They built a nest on our third story balcony and we asked managment to please get rid of them somehow so we could enjoy the balcony we pay for and they told us they couldnt do anything. So we pretty much were forced to stay off of our balcony until mating season was over because we were afraid of these huge wild animals running into the house when we opened the door. Cant ever find parking either. Forced to pay valet trash service wether you want it or not. Stupid.... the only good thing I really have to say about is place is the apartments are nice inside and out and the maitnence people are very friendly and fast. But this place is outrageously overpriced so that doesnt make up for anything. Its too bad, because I like the location.
I live here, and it is terrible. Not one person on the staff acts like they have any training or care about the complex. Problems are never solved and they turn a blind eye to everything. Horribly trained staff. HORRIBLE. I had a dryer that was sparking, smoking and catching fire. I asked them to replace it, and they send their "trained" staff to take care of the problem. They said that the felt in my drum was causing the problem. Obviously this wasn't the case, because my dryer still sparks, and makes horrible noises. I haven't been using the dryer and have been forced to rely on drying my clothes in my apartment. People leave junkers in parking spots, and there is no available parking. People litter their trash and the place looks horrible. They also have a no smoking policy that is basically a joke. People smoke, leave their cigarettes everywhere. They charge for a "valet" trash service that is the worst company ever. You also cannot say you don't use it, because they charge you regardless. All they want is money, and they don't care about tenants. Our above neighbors basically are loud all day. We knock and ask for them to have some common sense. The complex says that we cannot do this, and marked us with a violation on our lease, saying it is harassment. So they get to be as loud as they want at all hours of the day and night without consequence. Everything about this place is bad, the people, the employees, and all of their so called "rules". There is no compassion here. Please don't move in here. We made the mistake of becoming another victim of this renting system. They know people want to live here because of the schools and take full advantage. There is still so much wrong with this place and we are stuck for another year. I don't want to write anymore, and there is still so much to complain about. THIS PLACE IS A JOKE.
Aside from the usual mile-high parking blues, this place has really accommodated every need that my girlfriend and I have had. We've been here for three years and, honestly, we'll probably be here until we start looking for houses. The valet trash service is a bit superfluous, though.