I moved in April 4th and thought it was good but then after a few days I started finding bugs through out the apartment. this place is beyond a joke we got a bug spray that the apartments provide and they don't do anything at all. theres stray cats roaming around all day. theres little kids knocking on your door a lot begging for money and wont leave you alone. this place is not worth anyones time or money your better off going somewhere else for the price. management is horrible and don't care about anyone
This place is a joke. DO NOT MOVE HERE. They make things seem so great before you move in and seem so nice and helpful, but they are full of shit and do not hold to their word. The model that they show you is completely different from what you actually get. Their "renovations" must have taken them an hour at most to complete. The paint is uneven and is already chipping. All of our doors are hung uneven so you aren't able to close them without slamming them shut. Our washer and dryer didn't work when we moved in and half of the outlets in our apartment still do not work. Our air conditioner was broken for a week when we moved in and was leaking water everywhere and it was the middle of August so it was impossible to stay in the apartment because of the heat. Upon moving in, Health informed us that the gates were fully functional and that the complex was crime free and they had not have any problems since the new management had taken over. Within the first week, I came home to find my car had been broken into and the gates were wide open. I went to the office the next day and tried to break my lease since it had only been two weeks and we were experiencing nothing but problems. Heather then offered a month of free rent, but never actually followed through with it. And when we tried to get ahold of her, we were just passed around from person to person and told that she would call us later, but she never did. The neighbors here are extremely loud. They slam their doors all the time, stand outside and scream and yell at each other, and the walls are extremely thin so you can hear next door or below or above you. I always have random people showing up to my front door and knocking at weird hours and it freaked me out to the point where I had to buy an extra dead bolt for my front door. Worst of all, they DO NOT remind you of your 60 day notice. They will send out a renewal form but not the termination form (what a joke). And so when we tried to put in our notice, they informed us that we would have to pay for a whole extra month, for an empty apartment, with an extra $100 fee because we failed to give a full 60 days. This was the worst apartment that I have ever lived in. I couldn't be more excited to leave this place.
Roach infested!!!! Manager Heather and office staff Jazelle are a bunch of unprofessional liars!!!! Been waiting on my $649 refund since March 11th, which Heather said was mailed from corporate office in SC. Instead of handing me replacement check in my hand, sends it from Phx to Glendale, AZ two day mail!!! Stay away from this nasty place and the liars that work there!!!!!!! So.... after over a month of Heather, the manager giving me the run around about my $649 refund..... She stated they "corporate office in South Carolina sent it out and the check had been cancel...... SHE herself sends me out the original check dated for 3/18/2015!!!!! Heather is a liar and can't be trusted with your money or to tell the truth abut the apts having roaches!!! The neighbors who I was supposed to move next to said Heather told them there were roaches in the apts!!!!! Shame!!! What people will do for the almighty dollar and scamming people!!!!!!!!
Can't wait to leave this apartment! Counting the days down. Staff don't care that your woke up every few nights by your neighbors fighting. They refuse to do anything. Also you e-sign the lease so you don't get a copy and they don't inform you when it's getting close to give the 60 day notice and bump the rent up $100 to listen to your neighbors fight.
DO NOT MOVE HERE. Wish someone would've been able to warn me to save the money and aggravation. Moving here couldn't find any negative reviews which is a shock considering anywhere I move I do research. This community is gated but the gates are never closed. There is a lack of security because of that. The gates don't close and tenants cut the gates along the complex to make a shortcut from them coming back from shopping at Target or wherever. Tenants even had a yard sale at the opening they cut in the gate located next to the firehouse. I've never seen anything so ridiculous and concerning before. Did the office do anything? absolutely not. When the gates are closed I found out from a maintenance person it's the office trying to get extra $15 a key card for people to actually able to make it through the gate to get to their apartment. Yes money is that important to them. Dana in the office is without a doubt rude and dishonest. Witnessed Dana flat out lie to a guy inquiring about the complex saying how there are complex parties in the office where there's potluck type food and drinking allowed as long as you don't get carried away. I've lived here for some time now and these parties don't exist. This complex is infested with roaches and cats. This complex has had issues with cops being here just about every week. There's been a shooting where there was a decent amount of police here. Maintenance takes forever to fix anything, I mean weeks. They take forever to fix tenant issues but they'll jump to put on a new door handle on the door to the mailbox area. Of course this makes the complex look so much better LOL. The pool is a joke and is down a good portion of the time because of lack of intelligence to clean it. Has been dirty so bad at times you'd think you were looking at a swamp area. The staff is rude and is only concerned about money, they keep cycling through staff members and are rarely in the office when they should be. The office hours listed on the door are for decorative purposes only. There are some shady tenants here like a few drug dealers and others up to no good but the staff is even shadier. Heard one of the managers stating how they believed another manager was stealing the money. Yes the money that tenants pay their rent with. Move day isn't coming fast enough for me. I feel as a good citizen it doesn't hurt me to take a few moments and hopefully keep others from renting here and going through hell.