I highly recommend Starrview at Starr Pass apartments if you have an unlimited amount of time to waste. They are perfect if you don't mind trying to schedule viewings multiple times. The leasing agents are just so busy that they probably will forget your appointment and will not call you back to reschedule, so you have to be very vigilant to get into this elite community. It would probably be best if you are a local so you can drive out there several times to try to get ahold of them. When I first considered living at Starrview apartments I was really excited. At the time, I was in Las Vegas, NV and wanted to come down to view the apartments first before I signed a lease. So a week in advance before I visited Tucson I made the appointment to view a few different 2 bedroom options. I felt confident at the time that this would be a professional management company. I even received a confirmation email of the date and time of my appointment. So I made the 6 hour trek from Las Vegas down to Tucson, to specifically see these units. I arrived a few minutes early to view the neighborhood and the complex. My appointment was for 1:30pm on a standard Tuesday afternoon. I got up to the door and noticed a "paper clock" with it signaling that no-one was there and they'd be back later. The doors were locked and I was a little confused that no one was present for my appointment. So I called the leasing office and it went to voicemail, I left a message summing up that I was at the apartment for my schedule viewing and no one was there, and to please give me a call back as I'd really like to see the apartments. Later that day after the close of business, I still had not received a call back from any leasing agent or management at Starrview. Then I wrote an email expressing my general disappointment of the staff at Starview for not having at least the courtesy to call me back. It wasn't until five days later that ever heard back from anyone at Starrview. I received a response from management via email. Sadly when they were finally able to get back to me I was leaving town. In close, if a leasing company can't muster up the ability to make a courtesy call to shuffle an appointment, or at least return a phone call with a minimal apology for missing an appointment then you're probably better off looking elsewhere. I found a better apartment complex that actually was prompt at communicating with me just up the road near West Pima Community College with a pool, jacuzzi, 24 hour gym, with newer more updated units at a cheaper cost. So my advice is dodge a bullet and just look elsewhere.
The views are amazing! The staff is very helpful. Service requests are completed quickly. It is a quite, beautiful place to live.
By far the worst experience I have ever had. The tour made the place seem like it was too good to be true-- and it was. Our apartment leaked and ruined our furniture, then the people came in to "fix" the leak and wound up damaging our furniture even more with their paint when they were "repainting" the wall. Did they bother to move our 3,000, solid oak furniture set or even cover it with something while they painted? No. There was white paint left all over our brand new items. They did not offer a place to stay while doing repairs, the office staff was in a perpetual state of turn over. You'd be better off pitching a tent downtown with all the hobos than living in this so-called "luxury apartment". They even had the audacity to charge us damages for leaving an updated shower head in their mold-infested master bathroom. Seriously, do not rent from these sleazy, slumlords.
Great experience at Starrpass. Only downside is that Rent unfortunately changes year to year based on availability so you may have an increase, but very reasonably priced overall. Any issue I had was fixed immediately and the amenities are awesome. I would definitely live here again if I didn't relocate across the country.
Absolutely love living at Starrview, the view is beautiful, it is clean and peaceful. I never have any problems with the neighbors or noise complaints. The office staff is wonderful and couldn't ask for more, they are always willing to help and maintenance comes to fix any small problems I have ever had which was a minimal laundry door knob.