Nov 21, 2015
I've lived here for three years now & wish I had done a little more research on the place before moving here. At the beginning I really had no issue, the management was Graystar & the rental office staff were so professional, friendly and welcoming. Over the three years things have really changed. Last spring a new management took over, Polinger, and things have gone down hill. The new management seem more interested in taking your money then really sincerely concerned about their tenants. They charge extra for everything and at a higher cost then one would expect. I recently had an emergency on a Sunday and while speaking with a staff member in the rental office was told that if no one had been available to call maintenance for an emergency to get back into my apartment would have cost m3 $75 and I'd have 4 (or 5 days - I can't remember which one) to pay it or they would slap on a $50 fine to that bill, which could ultimately cost $125 total! This was to get someone to get a spare key from the office to allow me back into my home, mind you I live in the same building as the head maintenance man & getting back into my apartment would have taken literally no more then a few minutes. This was upsetting and a little ridiculous in my opinion. I am a single mom wjith two young boys (a 2yr old & 13yr old) and in my last month of college where emergencies hapen and every dollar counts! I also recently got a notice on my front door which sat there for two days since I come into my apartment through my side door, in regards to "disturbances" which really surprised me. By the time I got the letter the rental office was closed but I was puzzled on what they may be referring to since I live alone with my kids. I don't throw parties, I don't have lots of people in and out my apartment, I barely even have family that are local. I can only think that I have a 2 yr old that likes to get his way but if not he screams like every other 2yr around the world. I do unfortunately have a dead beat chid's father who sometimes - but rarely calls the house- and demands to see the boys where a few of our convos have gotten a little loud. Other then that I stick to myself, study hard in college, and take care of my kids. The schools around here are not bad but a few blocks over is Greencastle Bullivard which is pretty ghetto and I am not planning on staying here much longer but have to find a way to leave once my lease is up next year. I'd like to go month to month but the rental office is telling me my rent will go up about an extra $100 per month if I do that. Then I asked if there was a penalty cost to just break the lease and they told me no. It is very expensive to live here and the apartments are very small for the two bedroom 1 bath. My bedroom is nice size but the dinning room can only fit my tiny table and four chairs. The living room is pretty small too. It was cute size when it was just me and my older son but since having my youngest we are a little cramped. I asked to move off ground floor and into a 2 bedroom 2 bath but they are out of my price range. They also told me I would have to start from scratch with the moving process which is a headache where previous management would have been more then happy to just do what is known as a "transfer" to move me into another unit - guess they appreciated their tenants choice to stay with them and just move to another unit as to moving somewhere else all together! Maintenance calls seem to take forever and they charged $50 to change locks on the doors but were only willing to give me 1 spare key which I at least thought I'd get 2 incase I didn't get around to making a copy and lost that one sole key. The rental staff are ok, not as happy, friendly or enthusiastic as previous management and am kind of just stuck here untill I can find somewhere better (better priced, bigger space, and where they really care and appreciate their tenants).
Oct 18, 2015
I've been living here since 2012 and I can honestly say that I can wait for the lease to be over to get out of here. I don't know if all the buildings are the same but my building is the worse of the worse. There is two entrance doors that you can use to enter the building. The front one is supposed to be lock and you can only open it with your key or by someone buzzing you in. That is supposed to be the secure feature of this complex. Well is been more than a year that the door lock does not work neither the intercom. Not safe at all anyone can come in. The rear door is left open all the time by the neighbors next to the door. You can imagine the amount of bugs that come in the building in the summer time not to mention other types of animals. The neighbor next door to mine smokes pot A LOT and I don't know if is because there is not a good insulation in the apartments (since they are older than my grandmother) all that smell comes into my kitchen, dinning room, bathroom and my son's bedroom. No wonder he's loco sometimes. Again not to mention the stench in the hall. I've complain multiple times to the office and they have not done anything. My next door neighbor the one that smokes pot, has a boyfriend that makes scandals at 12am 1am 2am on any day of the week. I called the cops multiple times, my kids are terrified of this man. My husband has gotten into verbal arguments with the neighbor and her boyfriend. I ask the office to move her and the neighbor didn't want to move, the office offered me to move to another apartment, which I said ok but because I was not current with my rent at the time they didn't let me move. The building has a very nasty smell (mixed of putrefy garbage and pot). The office sends someone to clean every Monday I think. Poor people there is nothing they can do to get rid of that smell. They spray a whole bottle of air freshener but nothing gets that stench out. The paint on the walls of the halls are all scratch off. The carpet is disgusting. There is only one place in the entire complex to throw garbage and on the weekends it piles up.Very gross. So lately, on the weekends you can't even relax because all the kids from the complex come to play in a little green area between buildings and they don't play nice they scream and yell which is very annoying. If you have kids DO NOT move here.The kids here are thugs. I have two kids and they tell me everything that happen in school ( fights, not only boys to boys or girls to girls now girls fight with boys) , in the bus. Can't wait to move away from this ghetto.
Oct 28, 2015
Lived here for two years, and for the most part it was great. Towards the end of our time there the apartment complex changed owners or something and had new management. The new management seemed to nickel and dime for everything (charging for additional parking spaces, guest pool passes, and our water bills seemed to mysteriously go WAY up). When we moved out we got a bill for a bunch of water bills that we had previously paid. We mistakenly paid it, but were clearly over billed, and they refused to give us our money back even though their records show that we are right. Not a terrible place, but the new management really will take your money any opportunity they can.
Jul 22, 2013
I really love the Aventine. Great experience so far! Thelma from the rental office is very nice and timely in her responses. The apartments are *huge* by the way - the biggest I've seen in the D.C. Metro area! Also, the area is quiet, the lawns are nicely manicured, and the facilities are nice and well maintained. I like the fact that the Aventine is secluded but still very close to the highway. They maintenance team quickly responded to my requests [they stopped by and repaired everything within 24 hours - definitely wasn't expecting that]. The only reason why I'm giving the Aventine 4 stars rather than 5 is because I've been having some issues with my dryer and as a result, my electric bill may be high this month. If you're looking for a nice place to live, you should definitely check out the Aventine.
Mar 27, 2014
When I initially moved here, I really liked the neighborhood. The apartment was nice in comparison to other apartments. I really liked the appliances and layout of the apartment. The management seemed responsive and willing to assist in any way possible. Over the years, this place has seen a steady decline. The major issue is their lack of accountability for most problems. If you send in a maintenance request, you wait for weeks for someone to respond. If they begin a job, you may or may not receive notification that they have been in your apartment, and most jobs are left incomplete. The second issue are the court summons that are placed on people's doors if they are late with rent. While I understand their need to protect their business, I find myself explaining to my guests why those notes are present on doors constantly. Lastly, the parking policy is really murky. The spots are "reserved", but there is signage for some parking spots and not others. People park their cars in the lot , who do not live in the apartment complex, and leave them there. This poses a serious issue especially with a non-responsive management staff. I really liked my apartment for the first two years, but the switch in management has led to some changes that have drastically changed my opinion.